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Crown and Anchor - Did my account disappear?

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Hi, all.  I had my first Royal Caribbean cruise in 2016 and was enrolled in the C&A club. I know that it's been a while, but we are wanting to book again, and when I tried to log in at the RC website, I got a message saying either my e-mail or my password are incorrect. So I clicked "forgot password" and then I get a message that either says "sorry for the hiccup - please try again later," or it tells me that my g-mail address is "not quite right."  

Did I lose the few points that I had forever? It was just 7, but its still 7 more than zero.  My husband is also trying log in to his account and is getting the same results. 

Thanks in advance!


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