tizziea Posted October 8, 2022 Report Share Posted October 8, 2022 Anyone know how to check the status of your casino Royal points? Do they show up on your account anywhere? Quote Link to comment Share on other sites More sharing options...
KevinK Posted October 8, 2022 Report Share Posted October 8, 2022 Enter your last name & your crown anchor number. https://www.clubroyaleoffers.com/ Quote Link to comment Share on other sites More sharing options...
MEB Posted November 20, 2022 Report Share Posted November 20, 2022 You cannot find out how many points you have, just if you have an offer or not. I was on the Allure October 29th for 7 days and the casino customer service on the ship had me at over 4000 points. I got a paper copy offer for a free interior stateroom with my name and crown and royal number. I was told to check https://www.clubroyaleoffers.com/ enter my last name and found that I actually had an offer for a balcony or Oceanview and free play. So I call the phone number to book a cruise. They tell me the number I gave them is in my wife's name and since I am a man I can't book the cruise. I said we are both going what does it matter. So I did online booking. So, I click redeem offer. And my name shows up as primary again. And i could not edit it as my wife's name. I submitted us both going. The offer disappeared and have not heard anything in 10 days. I have to call back before the 30 days are up. But I think it is a big scam at this point. So, they switched my crown and anchor number with my wife's when I did all the gambling. They just hope I don't call back. Very disappointed. Quote Link to comment Share on other sites More sharing options...
steffenmande Posted December 9, 2022 Report Share Posted December 9, 2022 How do these offers work ? I can see i got 5 different offers, but i don't really know what the offer includes. I simply get various itineraries, but don't really grasp what the offer is to me Quote Link to comment Share on other sites More sharing options...
Ampurp85 Posted December 9, 2022 Report Share Posted December 9, 2022 4 hours ago, steffenmande said: How do these offers work ? I can see i got 5 different offers, but i don't really know what the offer includes. I simply get various itineraries, but don't really grasp what the offer is to me As long as they are not expired, they can be used. If it says free interior but there are specified dates, that means all you pay is taxes, fees and gratuity to sail in an interior room on specific ships on specific dates. If it is a dollar amount off without any criteria such as date range or ships, you can get that value off the cost of a cruise. If there are ships and dates, you can only get that amount off on those dates. I.e $100 off 3/4n sailings from Jan 2023- April 2023 from Tampa and Miami on Brilliance and Freedom. Those are usually the offers. If you are ranked as prime, signature or master you might have a free annual cruise that has a trade-in value. Quote Link to comment Share on other sites More sharing options...
steffenmande Posted December 10, 2022 Report Share Posted December 10, 2022 14 hours ago, Ampurp85 said: As long as they are not expired, they can be used. If it says free interior but there are specified dates, that means all you pay is taxes, fees and gratuity to sail in an interior room on specific ships on specific dates. If it is a dollar amount off without any criteria such as date range or ships, you can get that value off the cost of a cruise. If there are ships and dates, you can only get that amount off on those dates. I.e $100 off 3/4n sailings from Jan 2023- April 2023 from Tampa and Miami on Brilliance and Freedom. Those are usually the offers. If you are ranked as prime, signature or master you might have a free annual cruise that has a trade-in value. So when i got an offer type: BALCONY OR OCEANVIEW STATEROOM It means i can book one of the the dates specified and only pay taxes, fees and gratuity to sail on those itenaries ? If thats not the case then i don't understand how to see the actual offer to me Quote Link to comment Share on other sites More sharing options...
Ampurp85 Posted December 10, 2022 Report Share Posted December 10, 2022 43 minutes ago, steffenmande said: So when i got an offer type: BALCONY OR OCEANVIEW STATEROOM It means i can book one of the the dates specified and only pay taxes, fees and gratuity to sail on those itenaries ? If thats not the case then i don't understand how to see the actual offer to me Yes, you would pay port taxes, fees and gratuity to sail on those dates. Quote Link to comment Share on other sites More sharing options...
steffenmande Posted December 10, 2022 Report Share Posted December 10, 2022 14 minutes ago, Ampurp85 said: Yes, you would pay port taxes, fees and gratuity to sail on those dates. Awesome - thanks for the clarification! Quote Link to comment Share on other sites More sharing options...
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