marvinfreeman Posted April 9, 2022 Report Share Posted April 9, 2022 Booked a new cruise over the phone. Checked reservation online afterwards and all five of the passenger's date of birth entries were off by 1 day. Called back and the rep said they have the correct dates showing on their side. Must be a web site bug? Strange. PPPJJ-GCVAB and Moby Dick 1 1 Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted April 9, 2022 Report Share Posted April 9, 2022 Where are you seeing that level of detail about your reservation online? Quote Link to comment Share on other sites More sharing options...
marvinfreeman Posted April 9, 2022 Author Report Share Posted April 9, 2022 2 hours ago, smokeybandit said: Where are you seeing that level of detail about your reservation online? I hit the Pay Remaining Balance link and then there was an Edit Guest Info option. Quote Link to comment Share on other sites More sharing options...
smokeybandit Posted April 9, 2022 Report Share Posted April 9, 2022 6 minutes ago, marvinfreeman said: I hit the Pay Remaining Balance link and then there was an Edit Guest Info option. Honestly I never knew that was there. But to your question, my guess it's a time zone thing on your computer. When the website loads, it takes the correct dates on file and tries to convert them to your time zone, which can change the date. Quote Link to comment Share on other sites More sharing options...
marvinfreeman Posted April 10, 2022 Author Report Share Posted April 10, 2022 4 hours ago, smokeybandit said: Honestly I never knew that was there. But to your question, my guess it's a time zone thing on your computer. When the website loads, it takes the correct dates on file and tries to convert them to your time zone, which can change the date. These are birth dates. Shouldn't change based on time zone. Quote Link to comment Share on other sites More sharing options...
vv1 Posted April 12, 2022 Report Share Posted April 12, 2022 I have the same issue cannot imagine how the system is coded, but definitely looks fishy all the birth dates for 4 members of our family are off by 1 day Quote Link to comment Share on other sites More sharing options...
Pattycruise Posted April 13, 2022 Report Share Posted April 13, 2022 same for me. Only my birthday is correct and my husbands is off by one day Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.