PizzaEaterMan Posted February 1, 2022 Report Share Posted February 1, 2022 A few of us booked Harmony with a travel agent for this summer and got a group rate. We had another couple book later cause they were still deciding and that group rate is no longer available. Now every reservation we make we cant add that couple because they are not part of our group. Both the travel agent and royal said there is nothing they can do about it but we can inquire with the host on the ship and they would possibly be able to accommodate. One big flaw here is that if we want to book 8 for specialty dining it will not let us. We can only book 6 and 2. Wondering if anyone else has had this happen and if it all went smoothly when boarding and speaking with guest services. Thanks Quote Link to comment Share on other sites More sharing options...
Ampurp85 Posted February 1, 2022 Report Share Posted February 1, 2022 You can always link the reservations. That has nothing to do with who paid what, it just has to do with who is sailing. If they give you the reservation number, you can add them in cruise planner. Quote Link to comment Share on other sites More sharing options...
Sharla Posted February 1, 2022 Report Share Posted February 1, 2022 Your travel agent can link the reservations, even outside the group (and even if they are booked with another agency. If the friends booked with the same travel agency you did then they can be pulled into your group even if they don't get the special rate. Quote Link to comment Share on other sites More sharing options...
PizzaEaterMan Posted February 2, 2022 Author Report Share Posted February 2, 2022 Thanks for the replies but this is not the case. I've verified with my travel agent and multiple people at RCL. The travel agent booked us under a group ID that is now sold out of rooms so they cannot add anyone else under that group ID. I'm able to link them in the app but when we go to make reservations we get this message: "Because these guests have a different booking currency or group ID, they must make their own reservations." So just clarifying my question I was just wondering if anyone else has ever been in this same situation and how it worked out. Thanks Quote Link to comment Share on other sites More sharing options...
OhhLiveEeeUh Posted March 28, 2022 Report Share Posted March 28, 2022 Hi @PizzaEaterMan - were you able to get this resolved? My party is having the same issue currently. Quote Link to comment Share on other sites More sharing options...
PizzaEaterMan Posted March 28, 2022 Author Report Share Posted March 28, 2022 3 hours ago, Olivia said: Hi @PizzaEaterMan - were you able to get this resolved? My party is having the same issue currently. No, nobody was able to help me, I talked to multiple people from RCL and was the same thing each time. Either they were confused and didn't know what I was asking or they told me we would have to resolve at guest services when I boarded the ship. Travel agent says they can't help either. Sorry Quote Link to comment Share on other sites More sharing options...
TracyRevell Posted March 29, 2022 Report Share Posted March 29, 2022 Don't think there is anything you can do ref this, they have specific numbers of rooms on certain rates, once they are gone they are gone. The best deals we have always found way in advance of the cruise sailing. ChessE4 1 Quote Link to comment Share on other sites More sharing options...
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