Pooch Posted October 11, 2021 Report Share Posted October 11, 2021 Apparently my daughter’s C & A account lists her nickname Katie instead of her legal name Kathryn. My MEI TA said this will be an ongoing problem although she was able to get our 2 booked cruises corrected. I have sent an email through RC website 3 times so far with no reply of any kind. I don’t FB or Twitter. Does anyone have an email address I might try? Quote Link to comment Share on other sites More sharing options...
Eggbert Posted October 11, 2021 Report Share Posted October 11, 2021 I made a name change last night and linked two accounts - I called the C & A customer service number @ 800- 526-9723 and got it worked out in about 10 minutes. Pooch, PPPJJ-GCVAB and Neesa 2 1 Quote Link to comment Share on other sites More sharing options...
Matt Posted October 11, 2021 Report Share Posted October 11, 2021 If all else fails, next time you're on a cruise speak to Loyalty Ambassador. They should be easily able to fix it. Pooch 1 Quote Link to comment Share on other sites More sharing options...
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