therealbigredrules Posted June 15, 2020 Report Posted June 15, 2020 Apologies if there is a previous thread on this. I searched and did not find... My June trip was cancelled but neither Royal or AON is willing to refund me my Vacation Protection Plan. I have called and emailed both without any luck. Is anyone having any luck in receiving a refund for their canceled trip? If so, welcome any help in how you accomplished the refund. Thanks Quote
tmp916 Posted June 15, 2020 Report Posted June 15, 2020 I got my vacation protection plan back on both of my cancelled cruises from March and May. I know at first my TA said they would not refund it, but she called back explaining that RC cancelled and the Plan was not able to be used. I guess this is not much help as my TA took care of getting it back, but you should be refunded it as long as RC cancelled and not you. Quote
Hoppy2cruise Posted June 15, 2020 Report Posted June 15, 2020 It is my understanding that the answer depends on who canceled the cruise. If we we cancel, we will not receive a Travel Protection Plan refund. If Royal cancels, we will receive a Travel Protection Plan refund. Spedteach 1 Quote
Crazycruiser50 Posted June 16, 2020 Report Posted June 16, 2020 We still haven’t received our’s either. I asked cust service about it over a month ago and they said since it’s a third party vendor it will take longer to get the refund. Still nothing... Guess I better get back on hold with them to inquire about it again. Quote
nova_gal Posted June 17, 2020 Report Posted June 17, 2020 My TA confirmed with Royal that the vacation protection plan fees will be refunded because Royal cancelled on us. Still waiting for those refunds from the March, May and July cancellations... WAAAYTOOO 1 Quote
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