Jamie A Posted February 10, 2020 Report Posted February 10, 2020 Hi everyone, Today is exactly 90 days until my cruise and I had a question about online check in. If i go to check in via my online RC account on the website it allows me to proceed and do it just fine. When doing it, the site shows a pop up recommending the app for check in, however when I go to try it here, it says check in is available only from 19th.February. Is this an error? I have noticed the date on the app has seemed to vary quite a bit and has even said check in is available from the 10th March too. It seems to change daily. Does it normally change with such frequency? I thought maybe RC were staggering check in? Thanks again, Jamie Quote
Irishcruiseguy Posted February 10, 2020 Report Posted February 10, 2020 This is the same for ny cruise on ovation in May. I checked in online but in the app it says I can't check in until march... Just do it online... KristiZ, Ogilthorpe and Jamie A 3 Quote
SpeedNoodles Posted February 10, 2020 Report Posted February 10, 2020 I've found that to be typical. It'll eventually allow it on the app. Checking in on the app is nice because you can scan your passports, take a photo directly on the app, and you'll be much more likely to get expedited arrival (which you wont' get by checking in online). Jamie A and Ogilthorpe 2 Quote
Jamie A Posted February 10, 2020 Author Report Posted February 10, 2020 1 minute ago, SpeedNoodles said: I've found that to be typical. It'll eventually allow it on the app. Checking in on the app is nice because you can scan your passports, take a photo directly on the app, and you'll be much more likely to get expedited arrival (which you wont' get by checking in online). This is why I wanted to do it on the app, more for convenience really. I wouldn't mind expiediated arrival either! Quote
Ogilthorpe Posted February 10, 2020 Report Posted February 10, 2020 I have seen this before where the app insists that checkin is always a day away while the website is active for checkin. I have been successful using the app after forcing a refresh of sorts. In my case, selected a future sailing and then went back to the trip in question and checkin was working fine. Vangrizz and Jamie A 2 Quote
Jamie A Posted February 10, 2020 Author Report Posted February 10, 2020 2 minutes ago, Ogilthorpe said: I have seen this before where the app insists that checkin is always a day away while the website is active for checkin. I have been successful using the app after forcing a refresh of sorts. In my case, selected a future sailing and then went back to the trip in question and checkin was working fine. Thanks I'll give this a go and see if it works Ogilthorpe 1 Quote
Jamie A Posted February 10, 2020 Author Report Posted February 10, 2020 @Ogilthorpe This worked! Thank you so much! KristiZ and Ogilthorpe 2 Quote
Irishcruiseguy Posted February 10, 2020 Report Posted February 10, 2020 Just done the refresh as you suggested and boom I see my set sail pass there. Delighted Jamie A and Ogilthorpe 2 Quote
Drcollins78 Posted February 10, 2020 Report Posted February 10, 2020 We’re 40 days out and the app does not have an online check in option. Am I just not looking in the right place? It only has deck maps and activities. I an also see menus. Quote
Ogilthorpe Posted February 10, 2020 Report Posted February 10, 2020 Checkin is in the account section: at the top of the screen, it is the icon that looks like a silhouette of a person... to the right of the calendar icon Mrs_Collins and KristiZ 1 1 Quote
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