Ndfan89 Posted October 28, 2019 Report Share Posted October 28, 2019 Hello, I leave on Sunday, November 3, on Harmony for birthday cruise . We have not heard from the concierge. Should we be worried or just wait til we get on board? Would like to make CK reservations and a cabana in Labadee hopefully. Thank you, Lynn Quote Link to comment Share on other sites More sharing options...
Lovetocruise2002 Posted October 28, 2019 Report Share Posted October 28, 2019 Usually they contact you around Tuesday/Wednesday of the week that you are sailing. I would not be worried yet. Quote Link to comment Share on other sites More sharing options...
Ndfan89 Posted October 28, 2019 Author Report Share Posted October 28, 2019 Thank you so much! Quote Link to comment Share on other sites More sharing options...
Baked Alaska Posted October 28, 2019 Report Share Posted October 28, 2019 I had the same issue with our Alaska sailing this summer. My travel agent contacted Royal, and it turned out the concierge was sending the email to an inaccurate email address. Within 30 minutes of my travel agent contacting them, I had the email from the concierge. Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted October 28, 2019 Report Share Posted October 28, 2019 Recently, the Concierge has been reaching out 5 days prior to the cruise. It used to be more like 7 days prior but lately it's been 5. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.