APM Posted April 12, 2019 Report Share Posted April 12, 2019 Sorry to revisit an old topic but I fear club royale has changed their rules again, perhaps at the start of the new Casino year (April 1st). Like many others, I take comp cabins and upgrade to a better room. I had booked a Grand Suite on Harmony (Sep sailing) from a comp interior room at an upgrade charge of $1926. Today I made a booking on Alure in August ( 3 weeks earlier) upgrading to a Grand Suite from a comp junior suite. The charge was $1992. Acknowledging that September is normally a discount month for cruising with schools going back in session and peak hurricane season. However Harmony prices are normally higher than her older sister ships. The no discount GS on harmony was $7998. The no discount GS on Allure is 7424. Since the comp value of the Harmony Interior room is only 60% of the Allure Js comp, the only explanation for the Allure upgrade costing more is that they are no longer providing an attractive casino reduction (used to be approximately 60% reduction) to the upgrade charge. Anyone else have a similar experience recently? Quote Link to comment Share on other sites More sharing options...
Andrew72681 Posted April 12, 2019 Report Share Posted April 12, 2019 1 minute ago, APM said: Sorry to revisit an old topic but I fear club royale has changed their rules again, perhaps at the start of the new Casino year (April 1st). Like many others, I take comp cabins and upgrade to a better room. I had booked a Grand Suite on Harmony (Sep sailing) from a comp interior room at an upgrade charge of $1926. Today I made a booking on Alure in August ( 3 weeks earlier) upgrading to a Grand Suite from a comp junior suite. The charge was $1992. Acknowledging that September is normally a discount month for cruising with schools going back in session and peak hurricane season. However Harmony prices are normally higher than her older sister ships. The no discount GS on harmony was $7998. The no discount GS on Allure is 7424. Since the comp value of the Harmony Interior room is only 60% of the Allure Js comp, the only explanation for the Allure upgrade costing more is that they are no longer providing an attractive casino reduction (used to be approximately 60% reduction) to the upgrade charge. Anyone else have a similar experience recently? When I talked to them last month it was explained that on anything higher than a junior suite the discount is only ten percent. Quote Link to comment Share on other sites More sharing options...
Sweety Posted April 12, 2019 Report Share Posted April 12, 2019 Have you gotten any information on the rules? Quote Link to comment Share on other sites More sharing options...
APM Posted April 12, 2019 Author Report Share Posted April 12, 2019 Thank you for the response. I came up with 15% which is a far cry from the 50-60% discounts in previous years. Still a great deal, just not as great. Quote Link to comment Share on other sites More sharing options...
APM Posted April 12, 2019 Author Report Share Posted April 12, 2019 5 minutes ago, Sweety said: Have you gotten any information on the rules? They won’t share the rules. I try to reverse engineer their formula from the invoice so i can estimate a price before i call. Was considerably off tonight so i knew something had to have changed. Sweety 1 Quote Link to comment Share on other sites More sharing options...
Andrew72681 Posted April 12, 2019 Report Share Posted April 12, 2019 18 minutes ago, APM said: They won’t share the rules. I try to reverse engineer their formula from the invoice so i can estimate a price before i call. Was considerably off tonight so i knew something had to have changed. Would be so much easier if you could actually price it online (and no that stupid form submission doesn’t count) We’re in a GS2Bed next year but want to price out the aquatheater 2 bedroom, but calling them is just so frustrating. Quote Link to comment Share on other sites More sharing options...
APM Posted April 12, 2019 Author Report Share Posted April 12, 2019 Agree, even more so because i don’t think the agents we get to talk to actually know the pricing protocol. They’re just putting info into a computer, and telling us what comes out, making questions impossible. Quote Link to comment Share on other sites More sharing options...
APM Posted April 12, 2019 Author Report Share Posted April 12, 2019 Actually worse than i thought. Logged into generic website and applied for all available discounts (attachment). Casino essentially providing zero discount to the upgrade charge since there are other discounts that provide the exact same savings. (flash sale, military non refundable, BOGO50) Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted April 12, 2019 Report Share Posted April 12, 2019 Hmmm....not a good start to the casino year. I have 2 Star Class cruises already booked that I expect to have repriced. I will be very very unhappy if they do not give me the same discounts on these cruises as they gave me last year. Only time will tell I guess. Quote Link to comment Share on other sites More sharing options...
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