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App issues?


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So, question for all you lovely people! We leave in 85 days, I downloaded the app and for the most part, it’s really well done. However the itinerary I see on the app raises some concerns. Our itinerary has always been St Kitts, St Thomas and Nassau. The gangway times for St Kitts is accurate, but the next day is supposed to be St Thomas and it does say that in one place, but the gangway times are listed as not even St. Thomas, but San Juan! At 12! Also the gangway times for Nassau changed in the app from 10 am to 8am. Is it possible that it’s changed with no notifications for passengers? If so, will we get a refund for excursions if we cannot do them because of this? I did book through RC, btw... I just wanted to be prepared!

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1 hour ago, Angelicious said:

So, question for all you lovely people! We leave in 85 days, I downloaded the app and for the most part, it’s really well done. However the itinerary I see on the app raises some concerns. Our itinerary has always been St Kitts, St Thomas and Nassau. The gangway times for St Kitts is accurate, but the next day is supposed to be St Thomas and it does say that in one place, but the gangway times are listed as not even St. Thomas, but San Juan! At 12! Also the gangway times for Nassau changed in the app from 10 am to 8am. Is it possible that it’s changed with no notifications for passengers? If so, will we get a refund for excursions if we cannot do them because of this? I did book through RC, btw... I just wanted to be prepared!

The best way checking it will be to do mock up reservation to the same cruise and check the timing they present in the extra details.   Anyway , I would not trust the app yet.

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