Mljstr Posted February 20, 2019 Report Share Posted February 20, 2019 I thought this issue was cleared up long ago but I am unable to check in to my cruise which departs in 32 days. I get a message that check in is paused and to try again later. Are the IT issues rearing their ugly heads again? Quote Link to comment Share on other sites More sharing options...
twangster Posted February 20, 2019 Report Share Posted February 20, 2019 Probably IT issues. I've seen this happen. Make sure you use private or incognito mode, clear cache and try again in an hour. gmanager and Mljstr 1 1 Quote Link to comment Share on other sites More sharing options...
WAAAYTOOO Posted February 20, 2019 Report Share Posted February 20, 2019 I’ve found that if I go into my cruise planner for any reason then I am often blocked out of the reservation if I try to go back in. It’s truly a PITA. Quote Link to comment Share on other sites More sharing options...
Mljstr Posted February 21, 2019 Author Report Share Posted February 21, 2019 Thanks, I was able to check in later on the phone app. Here is a question. I have another cruise in June taking two grandchildren. They live out of state. How do I get their pictures on the check in? Can I upload a saved picture from my photos? Quote Link to comment Share on other sites More sharing options...
twangster Posted February 21, 2019 Report Share Posted February 21, 2019 1 hour ago, Mljstr said: Thanks, I was able to check in later on the phone app. Here is a question. I have another cruise in June taking two grandchildren. They live out of state. How do I get their pictures on the check in? Can I upload a saved picture from my photos? You don't have to supply pictures, they can take them at check in. Takes about 10 seconds. Quote Link to comment Share on other sites More sharing options...
Lovetocruise2002 Posted February 21, 2019 Report Share Posted February 21, 2019 47 minutes ago, twangster said: You don't have to supply pictures, they can take them at check in. Takes about 10 seconds. When we sailed Indy in December, I was unable to proceed past the picture point unless I submitted a picture. I tried several times then finally gave in and submitted a photo. Quote Link to comment Share on other sites More sharing options...
Mljstr Posted February 21, 2019 Author Report Share Posted February 21, 2019 @Lovetocruise2002 That is what I thought. Every time I tried to continue, it would stall and if I came back later nothing was saved and I had to start over again. Quote Link to comment Share on other sites More sharing options...
Lovetocruise2002 Posted February 21, 2019 Report Share Posted February 21, 2019 Just now, Mljstr said: @Lovetocruise2002 That is what I thought. Every time I tried to continue, it would stall and if I came back later nothing was saved and I had to start over again. Yes. That is exactly what happened to me in December. The way I see it, you have two options, either submit the photo, or chance it and check in at the port with all the necessary paperwork. Quote Link to comment Share on other sites More sharing options...
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