poider

hopefully the concierge will be just as good on Voyager, and being RCI i think he will be
Peter

Peter,
They initiated the first email.  Typically, one week prior to your sail date.  I think you can reach out before that.  Matt, this blog site administer, has posted about reaching out to your ship Concierge, i do not recall the details. 
 I got a personal response within 2hrs, addressing non-suite family members (diamond members) cruising with us and internet service.
R,
Bob

Poiter.   Below is an extract of the email from the Concierge before we board the Radiance of the Seas (Grand Suite), next week.  The Radiance is repositioning from Aussie itineraries to Alaskan itineraries.   I think benefits would be similar.  I did ask questions based on the info below and they were quickly answered.
R,
Bob
---- Xxxxx -----
It is my pleasure to welcome you onboard the beautiful Radiance of the Seas®. We are honored that you have selected Royal Caribbean International for your cruise vacation.

My name is xxxx cccccccb bbbb, your Concierge onboard. I am here to assist you with any requests you may have throughout your cruise vacation and I am available daily in the Concierge Club lounge
from 8:00 am to 11:00 am and from 4:30 pm to 8:00 pm.  


As a special Suite Guest you are offered exclusive amenities and services not available to other guests onboard the Radiance of the Seas.  For your convenience, here is a brief summary of those services:
·        Especial Lunch on boarding day at the Cascade Dining Room from 11:30 am to 3:00 pm.
- Use of the Concierge Club located on Deck 13, mid ship.
- Continental breakfast served in the lounge daily from 8:00 am to 10:00 am
- Full breakfast will be served in Chop's Grille, Deck 6, following the dining room opening hours schedule posted in the Cruise Compass every day. This breakfast is for 1 hour and half only.
- Hors d' oeuvres, petit fours and complimentary bar setup (Wine and spirits) served in the lounge every evening from 4:30 pm to 8:00 pm.
- Daily snacks served in the Concierge Club around 12:00 noon.
- Dinner Menu displayed daily and pre-ordering of your dinner wine.
- Reservations for any of our specialty restaurants (Chef's Table, Chops Grille!, Giovanni’s Table, Izumi, Samba Grill).
- Assistance with booking Shore Excursions! and Spa appointments.
- Private Bridge Tours. Please see your Concierge to book by Day 2, as deadline is set at 6:00 pm.
- Reserved VIP Area for evening shows at the Aurora Theater on Deck 6 starboard side (right side).  No reservations needed.
- Complimentary pressing service on the first Formal Night only (One set per guest).
- Please refer to the Blue Binder in your suite for any information regarding the lounge services.  Kindly ask your Concierge for any type of accessibility, benefits, services or general information you may need.

G'day,
I am booked for a grand suite on the Voyager of the Seas for a South Pacific cruise in Feb 2018, we are departing and returning to Sydney and I would love to hear from members of this forum that are Australian residents and have previously sailed in a Grand Suite.
Many of the benefits listed on the RCI website are only for Oasis and Quantum class ships so I would love to know what benefits are given to Australian customers in Grand suites.
I am not expecting to be treated like royalty, but have heard of free internet and ship tours etc, so many other sites tell you so many different things that are obviously not realistic but I hope that I can rely on this RCI dedicated forum to give only proven answers from experienced travellers.. ( keep in mind that we are sailing from Australia and are in a grand Suite on Voyager) Thank you 
Peter
 

I would like to ask why Royal Caribbean calls themselves Royal Caribbean International.
Here in Australia we are constantly hearing about repricing cruises, and the royal IQ and other incentives, but whenever we try to get them we are told, 'they are only available in the USA'. or 'they are only available on certain ships" only one of those ships comes to Australia.
Perhaps they should drop the international until they are able to offer the same services for all cruisers, cruising from all ports and all countries.

G'day I am thinking of taking a repositioning cruise from Hong Kong back to Australia and am curious to know if these are full featured normal cruises, will there be anything different about these cruises?
Peter

I would like to ask why Royal Caribbean calls themselves Royal Caribbean International.
Here in Australia we are constantly hearing about repricing cruises, and the royal IQ and other incentives, but whenever we try to get them we are told, 'they are only available in the USA'. or 'they are only available on certain ships" only one of those ships comes to Australia.
Perhaps they should drop the international until they are able to offer the same services for all cruisers, cruising from all ports and all countries.

G'day, I am thinking of taking Liberty out of Galveston and am just wondering, do most of you stay in Galveston or Houston or Austin, I am from Australia and don't know much about the states, Would love to fly to LA then make our way to Vegas and the Grand canyon then down to Galveston, is there an easy way to travel around the states other than flying.
Does the Liberty have Water slides?
Peter

prior to cruising my wife and I were debating the drinks packages, were they worth it?
I do not drink a lot at home but can tend to drink a few with company, my wife drinks more than I do but even she is not the heaviest drinker, so we decided to get the premium package rather than have to worry about hefty cruise card bills.
We both drank enough to justify the package, so we go our money's worth.
we both agree now, however that if we didn't have a package we would not have drank anywhere near as much.
We have agreed that on our next cruise we will just buy the soft drink package if any and buy a couple of beers or whatever with meals
Peter

prior to cruising my wife and I were debating the drinks packages, were they worth it?
I do not drink a lot at home but can tend to drink a few with company, my wife drinks more than I do but even she is not the heaviest drinker, so we decided to get the premium package rather than have to worry about hefty cruise card bills.
We both drank enough to justify the package, so we go our money's worth.
we both agree now, however that if we didn't have a package we would not have drank anywhere near as much.
We have agreed that on our next cruise we will just buy the soft drink package if any and buy a couple of beers or whatever with meals
Peter

prior to cruising my wife and I were debating the drinks packages, were they worth it?
I do not drink a lot at home but can tend to drink a few with company, my wife drinks more than I do but even she is not the heaviest drinker, so we decided to get the premium package rather than have to worry about hefty cruise card bills.
We both drank enough to justify the package, so we go our money's worth.
we both agree now, however that if we didn't have a package we would not have drank anywhere near as much.
We have agreed that on our next cruise we will just buy the soft drink package if any and buy a couple of beers or whatever with meals
Peter

G'day, I am thinking of taking Liberty out of Galveston and am just wondering, do most of you stay in Galveston or Houston or Austin, I am from Australia and don't know much about the states, Would love to fly to LA then make our way to Vegas and the Grand canyon then down to Galveston, is there an easy way to travel around the states other than flying.
Does the Liberty have Water slides?
Peter

G'day, Just booked a grand suite on Voyager for 2018 from Sydney, Any Aussies that have had a grand suite, can you advise me on the benefits of a grand suite and the best ways to make the most of it.
Thank you 
Peter Heness

ok so i will have to order a labadoozle on voyager in march

As soon as we can afford to book each one
Peter
 

on a lanyard and as far away from your mobile phone/ ipad as possible as the pass is very easily de magnetised and will not work with your door after being demagnetised
Peter

As soon as we can afford to book each one
Peter
 

on a lanyard and as far away from your mobile phone/ ipad as possible as the pass is very easily de magnetised and will not work with your door after being demagnetised
Peter

your'e doing well if your specialty dining has already been  cooked
I found the Radiance MDR to be good, we had three or four staples on the diet and three or four different offerings each night, we could have eaten something different every night of our 14 night NZ cruise
Peter

I did it again, we have booked a pacific islands cruise on board the voyager 301 days away, it is 286 days now but still too long
Peter

Favourite restaurant was the main dining room,
I really liked Picton, such a picturesque place and Auckland is nice.
I found that the food in the Windjammer was never really hot enough.
My wife found that the towels were not big enough.
The staff were brilliant, we were never left standing around and they were very quick witted and amusing.
We probably had a bit of bad luck, as the world cup cricket was on in NZ and the excursions were a little rushed due to the ports being unprepared for cricket and cruising.
But overall it was wonderful
Peter

I enjoyed 95% of the nightly shows, and enjoyed beating the wife at minigolf.
My wife and her friend did the napkin folding course.
And I enjoyed the singer that took requests in the schooner bar, Tony B was his name
Peter

I still am a little miffed about the whole tipping scenario.
We are forced to pay tips with our prepaid tips prior to even boarding the ship, if we pre purchase a drinks package we also pre pay more tips, if we buy a drink at the bar we also pay a tip.
So why are we still 'encouraged' to pay more, example envelopes handed out on last night, head waiters telling us how gratuities tell them how good they are even a friend had the stateroom attendant relating to them as to his poor sick family under pressure to attend bad schools etc.
We should be given the simplest option...either have tips added to appropriately pay the staff, and have no mention ever made of it or give the customer the sole right and discretion to distribute tips as we see fit.
I feel that we pay enough money to expect the level of service that we received, if some people need more service then the rest then they should be the ones paying additional tips.
Peter
 

we made good use of the package, usually a bottle of water each and ate least 6 or seven cocktails per day, and the odd soft drink.
Peter

I enjoyed 95% of the nightly shows, and enjoyed beating the wife at minigolf.
My wife and her friend did the napkin folding course.
And I enjoyed the singer that took requests in the schooner bar, Tony B was his name
Peter