Arlene Waters

Ok my bad did not realize popcorn was a chargeable item. Let’s lt go! So many other things wrong

Guess you are smarter than I am . I have never really questioned trivial things like this but there were bigger issues with Royal Caribbean that I have not posted I have since retracted this mistake an apologize for my mistakes for not paying attention to the small print thanks for your formatting worlder traveling knowledge

Charging for Popcorn it’s hard to check charges when they did not show up until I called to request them when my charge hit my card 4 weeks later. I have sailed most of the cruise lines and have always received my statement the night before disembarking. There were other major problems on both Alaska and Mediterranean cruise the last two years. So not harsh just really disappointing. I spent 5 hours on hold last year due to a charge mistake where they threatened to cancel my cruise. So I have moved on to Virgin voyages for next year.

They say that they will not be charging for pizza but they are certainly charging for a$2.50 for an incredibly small box of popcorn on Symphony of the Seas Really, like they don’t make enough money from the amount they charge for a single sailor supplemy

Charging for Popcorn

I sailed on Symphony of the Seas on July 9th out of Rome and was totally appalled that they changed $2.50 for an incredibly small box of popcorn, also charged me $75.00 for a towel that I returned I actually saw the charge on my final bill which I had to contact the cruise line for and finally received on August 10 - over a month after I sailed Royal Caribbeans customer service lacks service This is not my only problem with the cruise line and spans 2 cruises After several complaints and endless hold time and hours on the phone can only summarize that I will never sail Royal again and advise all to sail with them at your own peril Sorry sailor