Eyeonhevn

I gotta follow up with this one - as I've called, emailed and then used Facebook messaging to try to fix it. Nothing worked and everyone would be very polite but simply tell me they will work on it but they see nothing to fix. I started thinking I was explaining myself poorly. That I was speaking Greek while they were speaking Portuguese.... And I sat back to wonder how else can I explain this dilemma. All of a sudden this morning - a Facebook message came to me - with simple instructions. She can update her crown and anchor number herself from within her account. Simply delete her "new" CA number - SAVE - and then add her old one to her account - SAVE - and refresh the page. Her previous status should show up and her previous cruises, etc. IT WORKED. I didn't need them to merge the accounts. I didn't need them to remove the new number RC assigned to her. She simply had to change the CA number.... WAH-LA!

And is there a specific crown and anchor email address?

Did I ask this already? I thought about it but maybe I asked already? Consider it old lady brain and apologies….! My adult daughter has cruised RC once before- about 8 years ago with her in laws and husband. when I booked our reservation for a cruise in July 2025, I let RC tell me her CA number. I assumed it was accurate since it asked me for her name and birthdate - and her address. when she downloaded the app and registered, it assigned her another CA number. So her app doesn’t show her upcoming July cruise. her new number has zero cruises. could she get this fixed with an email to crown and anchor? We have both numbers. or does this need to be managed with a phone call (ugh but that’s pure torture IMO) we could wait until we are onboard but id like her to be able to use the app before we travel. or if you have experience with this, is there an easy solution?

BTW - where is the easiest place to grab bottles of water at the end of the day to use up your vouchers?

It's a huge milestone! Congratulations to you! I ended my last cruise as a Diamond, too. And as a non-drinker, this is a great question and lots of great replies. Thank you!

My first cruise there were 4 of us and the couple that we traveled with - signed us up to sit at a table for 8. We loved meeting new people from around the world and it was a good experience. Since then, all our cruises have been with 6-10 people - and we fill up our own table. We are scheduled for a cruise this July and there are two of us. I think I'm going to call RC and ask them to sit us at a table for 6-8. (or do you have another suggestion for size of table for variety?) Have you done this? Good experience? Bad? Thanks in advance!

Thank you so much! What a great tool with excellent potential! Thank you!

So I'm hunting for Matt's article and can't figure out how to search on the main blog - I'm assuming that's where the article resides. I've used the search bar and I keep coming up empty. Anyone have this link to the article to understand how to use the tool? Thanks in advance!

I'm trying to understand this language - and no matter how many times I read it, my comprehension seems lacking. I'm fairly bright - but this could mean many things. Does this mean if my cruise leaves on July 19 that I can book beginning July 1 or June 1? Or does this mean 30 days before sailing?

I wanted to echo thanks to Steve for this thread. It's VERY helpful! Even 10 years after he wrote the original post! Thank you!

We have an upcoming cruise in July on Harmony of the Seas and I'm looking at internet pricing. Right now it's on "sale" for 22.99. Can I expect it to go down more? I'm not sure I've paid that much before - I thought it was less. There are two of us and I'm going to get one account with two devices. 8 nights. 2 devices. 295.92. Doing the math I guess that's 18.44 per day per device? (Not sure I'm doing the math right...?)

I'm watching Matt's latest video on YouTube and he mentioned that shareholders of RCL are once again receiving dividends. Where can I read more info about this?

I tried this and it didn't seem to work. But maybe? I emailed C&A 3 times (weeks apart) before my cruise with the same request to add a mattress topper and to add this request to my C&A profile so I didn't have to request it for every cruise. I included my upcoming cruise information date/ship/booking ID, etc. I included my C&A number. I received no reply.... However I got on board the ICON and found a mattress pad on my bed. It was GLORIOUS. I'm home now - and received an email from C&A stating that they can not add such a request to my profile and I would need to add it manually to every cruise booking in the future and they were sorry they couldn't help me. Makes me scratch my head....

So I can report back now that I'm home from my cruise. The APP's calendar was wrong pre-cruise. Once we were on the ship and a few days in, we looked again at the calendar and noticed it had changed. There were two "formal/ dressyour best" nights (night 2 and night 6) and separate white night was night 5. Caribbean night was night 3. Somehow pre-cruise the calendar was incorrect....

Thank you Mike! This is a very helpful tip!

Thank you so much for your replies! I appreciate your input and help!

We are 2 weeks out from a 7 night cruise on ICON and the calendar on the app is filled out - Shows these events: Day 1: Casual Day 2: Wear your best Day 3: Casual Day 4: casual with Caribbean twist Day 5:Casual Day 6: Wear your white (Says Break out your crisp elegant attire) <--in this the second formal night?) Day 7: Casual Thanks for your help! We've always had 2 formal nights - and a white night too. Is this the norm now?

This summer I’ll be taking my daughter on a 7 night cruise. I’ll be diamond C&A. She hasn’t cruised on RC except once in the past. Will my benefits of C&A extend to her as we share a cabin? Drinks per day. Access, etc.

22- Eyeonhevn (Icon)

We use RC transport to get us from ship to airport at debarkation.

Im seeing a black box? Am I missing something?

we are booked on the Icon and one of my friends watched a video tour of the icon (not Matt…. How dare she!) that carried on and on about the confetti cookies at the seaside bites. I’ve googled these cookies. Searched for images and anyone discussing or describing these cookies and I have found nothing. What kind of cookie are they and does anyone have a photo? My theory…. Must not be the best if no one else is talking about it!

I have a friend who just got home from her cruise full blown sick. Talking to her - she admitted she answered NO to the questions even though she was feeling like she had a cold and a low grade fever at times. She went anyway. I have to admit I was disappointed in her - although I understand that she had a vacation scheduled - but I think of all those other passengers that came in contact with her - and probably came home sick.

I was having trouble. I shut down my phone and restarted it - and it worked for me.

I just wanted to report to my own thread - that I booked with a GTY interior on the ICON just a few weeks ago - sailing in less than 7 weeks at that point - Last night my cabin number showed up on my sea pass - and this morning is 30 days - and the documents arrived. I was thinking they might button up all those GTY cabins by this point for documents. I'm grateful and thank you all for a lively discussion!