Chris Capson

Good news i finally got my refund for Port Fees, Upgrade, and Cruise Planner Purchases today for my March 14th Cruise that was cancelled on March 13th. Almost 2 months.

Good news i finally got my refund for Port Fees, Upgrade, and Cruise Planner Purchases today for my March 14th Cruise that was cancelled on March 13th. Almost 2 months.

Good news i finally got my refund for Port Fees, Upgrade, and Cruise Planner Purchases today for my March 14th Cruise that was cancelled on March 13th. Almost 2 months.

This was my concern about Royal playing around with their Date of "cancelled" was. So basically they will be holding the Monday from March 14th cruise for 2+ months. Plus the Upgrade i wonder that took the day before they cancelled my cruise. This is not the way to do business. To my My Cruise was cancelled on March 13th the day before i was supposed to board the ship.

So i called them today. They told me at least a couple more weeks for my refund, it isn't even queued to give me the refund yet. They apologize that their accounting department is backed up with all the requests. This is Royal playing a game to hold everybody's money as long as they possibly can. I also don't get how people that cancelled after me already got their refunds. It will be more then 2 months after my cruise was actually cancelled, not when Royal said it was, before i get my money. The biggest kicker to me is they processed my upgrade fee 2 days before they cancelled the cruise and i still haven't gotten that back yet. This is the biggest amount along with taxes and port fees that i would like back.

I found out why
the taxes fees and port charges are refunded to you . So you only get FCC on your base fare

I just received emails from Royal Caribbean with my FCC. The email states that it is 125% FCC, but it doesn't add up, doesn't seem to be enough.
Anybody else notice this? Have the same problem?