I would be interested in hearing experiences about MEI. My TA who is a friend of mine has booked 3 cruises for us and manages to screw something up every time. We went yesterday to pick up our cruise documents ( which I also printed out on my own but thought I would be nice to visit) and come to find out after getting home she did include the set sail passes. Now I know I have them on the Royal App but this mistake was completely avoidable. Rule number one, don't do business with friends.