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Snoopy

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Posts posted by Snoopy

  1. 40 minutes ago, AGSLC5 said:

    If your TA would of fully explained to you the possibility of not getting to go to Coco Cay would you still have picked this cruise or looked for other options? 

    We would have done this regardless as it wasn't our decision to book this particular itinerary or ship.  Our friends had already booked and we jumped on the band wagon at the last minute to be with them.  As I have said before, while being disappointed at not having the opportunity to experience CocoCay, I will be on vacation enjoying warm weather, new experiences, deluxe drink package ;) and time with our friends!!  Life is too short to worry about this little things beyond our control!

  2. Quote
    1 hour ago, AGSLC5 said:

    Now like I said it is up to the customer to get a good TA and explain this. I am now a travel agent and I explain all about Coco Cay to my clients because I want them to realize what they are actually getting at this point vs what they see on a commercial

     

    We have a great TA and I'm sure she would have said something had she known.  As a matter of fact I first started booking directly with Royal for this cruise in January before moving to a TA (a few perks were included!) and nothing was mentioned then by Royal.  We only received notice of the change last week, one week before sailing but I agree, they must have know well in advance.  

  3. Just received an email from RC that we are no longer going to Coco Cay during our cruise next week because the pier won't be ready.  Instead we are stopping in Miami.  Very disappointed to say the least.  This is our first cruise and we were really looking forward to sitting on the beach out of this persistent winter we have had to endure up in Ottawa!  And Spring Break in Miami?? Probably won't be the same quiet beach day as Coco Cay! 

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