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Royal Caribbean adds new coronavirus screen procedures

31 Jan 2020
Matt Hochberg

Royal Caribbean posted a new set of worldwide screening procedures for its cruise ships to prevent the spread of coronavirus.

The new policy has two checks that are conducted at check-in.

  1. Regardless of nationality, we will deny boarding to any individual who has travelled from, to or through mainland China or Hong Kong in the past 15 days. These guests will receive full refunds.
  2. There will be mandatory specialized health screenings performed on:
    1. Guests who have been in contact with individuals who have traveled from, to or through mainland China or Hong Kong in the past 15 days;
    2. All holders of China or Hong Kong passports – regardless of when they were last in China or Hong Kong;
    3. Guests who report feeling unwell or demonstrate any flu-like symptoms;
    4. Any guest presenting with fever or low blood oximetry in the specialized health screening will be denied boarding.
  3. These standards also apply to all employees, crew members and contractors of RCL.
  4. We have cancelled all China and Hong Kong sailings through mid-February. Guests on cancelled cruises will also receive full refunds.

In addition, Royal Caribbean has emphasized their rigorous medical protocols that in place to help passengers and crew members who feel unwell while sailing.

Protocols include professional medical treatment; quarantine of unwell individuals from the general ship population; and intensified ship cleaning, air filtration, and sanitization procedures.

Royal Caribbean will be assessing developments constantly and will update these measures, as needed.

The new screening procedure come on the heels of Royal Caribbean cancelling three cruises due to the coronavirus outbreak.

Matt started Royal Caribbean Blog in 2010 as a place to share his passion for all things Royal Caribbean with readers. He oversees all the writers at Royal Caribbean Blog, and writes a great deal of content on a daily basis.  He has become one of the foremost expert on a Royal Caribbean cruise.

Over the years, he has reached Pinnacle Club status with Royal Caribbean's customer loyalty program.

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