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Royal Caribbean adding mandatory temperature screenings to screen for Coronavirus in guests

05 Mar 2020
Matt Hochberg

Royal Caribbean sent an update to travel partners that it will add mandatory temperature screenings to the cruise check-in process in order to better protect guests and crew against the spread of coronavirus COVID-19.

Beginning on March 6, 2020, all Royal Caribbean International ships will conduct mandatory temperature screenings for all guests and crewmembers on embarkation day.

If your temperature is above 100.4°F or 38° C, you and those in your party will undergo a secondary health screening. Temperatures will be taken with a digital, no-touch thermometer.

If you require a secondary screening, this is what you can expect:

  • Your temperature will be checked again.
  • You'll undergo a pulse oximetry reading. This means, a small device will be placed on your finger to measure your oxygen level.
    • If you happen to have a chronic lung illness, like asthma, please bring a letter from your medical practitioner that indicates your normal baseline oxygen saturation levels. This will help ensure you are not denied boarding if you are healthy otherwise.
  • Then, a medical professional will check you for flu-like symptoms, respiratory illness, etc., and would make a final assessment to understand if you're fit to sail.

If it is decided that we must unfortunately deny you boarding, you'll receive a 100% Future Cruise Credit for your cruise fare paid, and any precruise Royal Caribbean International purchases and taxes and fees will be refunded to your original form of payment.

In addition to these protocols, Royal Caribbean is also taking additional steps to stem the spread of coronavirus on its ships, including:

• Thoroughly sanitizing the cruise ship terminal before and after every sailing

• Special sanitizing of high traffic areas onboard multiple times a day

• Adding extra medical staff on each sailing

• Providing complimentary consultations with medical experts for all guests & crew

• Plus, the Captain will make two daily announcements during your cruise reminding everyone of how to stay healthy onboard

Matt started Royal Caribbean Blog in 2010 as a place to share his passion for all things Royal Caribbean with readers. He oversees all the writers at Royal Caribbean Blog, and writes a great deal of content on a daily basis.  He has become one of the foremost expert on a Royal Caribbean cruise.

Over the years, he has reached Pinnacle Club status with Royal Caribbean's customer loyalty program.

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