11 Dec 2019
Royal Caribbean informed its guests that it will no longer offer shore excursions that visit a volcano.
In the wake of the tragedy on White Island in New Zealand, the cruise line sent emails to guests with shore excursions booked for a volcano visit anywhere that those tours will be cancelled.
In the next 24 hours, guests will receive an updated invoice advising of the full refund, which they can expect to see back on the original form of payment within 7-10 business days.
