Royal Caribbean testing onboard food delivery on Symphony of the Seas

In:
15Oct2019
By: 
Matt Hochberg

Royal Caribbean is testing out a new feature of its smartphone app that allows guests to order food from specialty restaurants via its smart phone app.

RoyalCaribbeanBlog reader Preston shared details of the new app feature, which provided guests the option to order food items from restaurants such as Playmakers Sports Bar & Arcade, Izumi sushi or Johnny Rockets. Food items that do not have a fixed price, such as Johnny Rockets, cost anywhere from $3-$7 and a large pizza from Sorrentos costs $5.

Guests can choose to have the food delivered to their stateroom, or anywhere on the ship. If stateroom is selected, the room number is pre-selected by the app based on the guest's reservation. 

Alternatively, guests can have food delivered to them by selecting what deck they are on, and then drag and dropping a pin on a map to indicate where you are located on that deck. There are some no-delivery zones, like pools, waterslide lines, theaters, and other restaurants. 

Once the food is ordered, the server locates you based on the pinpoint and delivers the food as soon as it is ready. Thanks to Mark for doing "research" for us!

 

Many thanks to Mark and Danna for providing screenshots and "field testing" this new feature!