Jump to content
Baked Alaska

Shore excursion reserved not appearing

Recommended Posts

We have reserved the fly-out fly fishing excursion for the July 19th Alaska Southbound Sailing. I was able to reserve and pay for this excursion back in April 2018. Now, when I look at excursions for Juneau this does not appear anymore. Is that because it is sold out? It still appears in My Calendar and haven't received a refund. 

Share this post


Link to post
Share on other sites
Just now, Baked Alaska said:

@KathyC aka KathLuvsGH In your experience, how soon do you receive the notification? I've noticed that it has been absent from the Juneau excursions for about a month, now.

Honestly, I don't stalk the shore excursions tab in my cruise planner all that often, so I can't answer that.  I've only had a couple cancelled over the years.  I did recently get a notification when an excursion we had booked changed a stop - just one small part of the day - giving us the option to cancel if we don't like the change.  

I wouldn't panic at this point.  I have noticed things like bungalows and cabanas disappear and return all the time.  As long as it's still appearing in your calendar I wouldn't worry. If it makes you feel better, you can call shore excursions to make sure it hasn't been cancelled.

Share this post


Link to post
Share on other sites

We had this happen on our last cruise. We couldn’t pull it up anymore but when we got on the ship we had our tickets and the excursion was listed on the cruise compass. Maybe currently sold out, or a website glitch.....knowing current conditions a website glitch could be plausible. 

Share this post


Link to post
Share on other sites
Just now, CaptTJ said:

We had this happen on our last cruise. We couldn’t pull it up anymore but when we got on the ship we had our tickets and the excursion was listed on the cruise compass. Maybe currently sold out, or a website glitch.....knowing current conditions a website glitch could be plausible. 

Thank you CaptTJ. That is very reassuring.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...