mattymay Posted April 25, 2018 Report Share Posted April 25, 2018 Does anyone know if it is possible to cancel a cruise via the new website like you could in the old 'My Cruises'? I can't seem to find the option anywhere. Thanks, Matt Quote Link to comment Share on other sites More sharing options...
Guest toodle68 Posted April 25, 2018 Report Share Posted April 25, 2018 You can barely do anything on the new website at the moment. I am not even convinced that RC will return many of the functions that used to be there. You will have to call them to cancel. Quote Link to comment Share on other sites More sharing options...
mattymay Posted April 25, 2018 Author Report Share Posted April 25, 2018 Thanks. That is slightly annoying! Quote Link to comment Share on other sites More sharing options...
Want2cruisemore Posted April 25, 2018 Report Share Posted April 25, 2018 Somewhere either here or on cruise critic there are links to the old website. You can cancel a cruise using that. Quote Link to comment Share on other sites More sharing options...
Matt Posted April 25, 2018 Report Share Posted April 25, 2018 http://bit.ly/rcilogin 29 minutes ago, Want2cruisemore said: Somewhere either here or on cruise critic there are links to the old website. You can cancel a cruise using that. Quote Link to comment Share on other sites More sharing options...
mattymay Posted April 25, 2018 Author Report Share Posted April 25, 2018 Thanks, I tried that but it seems bookings made after a certain time no longer appear in the old website. I can see my booking for Symphony but not for Ovation which I made at a later date. The link to add a missing booking redirects to the new website. Looks like I will just have to call them. Quote Link to comment Share on other sites More sharing options...
JohnK6404 Posted April 25, 2018 Report Share Posted April 25, 2018 ... When I go to the old site and click on any of the links, it immediately redirects me to the new site to log in... Quote Link to comment Share on other sites More sharing options...
Vish Posted April 26, 2018 Report Share Posted April 26, 2018 Royal is hiding all those info now and they are also not emailing you the info as well like before. I have been fighting with them for days now about it. Make sure you ask when is your final payment due date or you will be screwed. Quote Link to comment Share on other sites More sharing options...
Vish Posted April 26, 2018 Report Share Posted April 26, 2018 19 hours ago, mattymay said: Thanks, I tried that but it seems bookings made after a certain time no longer appear in the old website. I can see my booking for Symphony but not for Ovation which I made at a later date. The link to add a missing booking redirects to the new website. Looks like I will just have to call them. Same for me as well Quote Link to comment Share on other sites More sharing options...
Vish Posted April 26, 2018 Report Share Posted April 26, 2018 On 4/25/2018 at 7:55 AM, mattymay said: Thanks. That is slightly annoying! I feel the same and I have been fighting with them and tweeting for them to go back to the way it was. Quote Link to comment Share on other sites More sharing options...
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