BF debacle coming back to haunt. BEWARE

[Pattycruise]

I have a cruise past final payment, paid in full, for the end of February.  Royal has reached out to my travel agent for $$ due.  The alleged money due is from the Black Friday debacle of purchases made on the first day of the Black Friday sale (repeat after me-don't buy on Day 1 of BF sale-EVER).  I have tried to reconcile my purchases vs my refunds for 2 credit card  statements so far and needed to wait for statement #3 to go over that one as my statements from Oct to Nov and Nov to Dec did not have all of my cancellation and repurchases showing.  This is BEYOND FRUSTRATING.  To top it off Royal reached out to my TA today -unbeknowst to me- to go over my cancellations and purchases and "rectify" the now almost $200 they say i owe.  (from cruise planner purchases).  The poor TA.  He was 2 hours on the phone and told me I have "a lot" of things my kids must be using my credit card for! LOL  I told him, no, that was me-gettng my best pricing for those 4 cabins. worth of cruise planner purchases.  Sadly I have other cruises via the casino that i now need to look at and see if there is a threat for cancellation there.  
So after that conversation about Hideaway Beach repricing he texted to tell me they just called him again for more outstanding balance issues on the February bookings.  
So tonight I'll try to put this is "simple ease" for the TA as to what was purchased on which date -with Order # and Cost, the cancellation date/conf #, the credits and charges to my credit card statements.  It took me over 4 hours to pull statements, pull confirmations and cancellations and go over my own credit card statements.....Royal, in it's infinite wisdom refunded purchases PER PERSON for some cancellations as opposed to DOLLAR AMOUNT TOTAL-took me a while to figure that out too!

SO, if you were a person who did purchases on that first night of BF sales-Nov 8 I believe-then check those bank statements to see if they all posted and if it was done correctly.