Plasticbrain Posted October 24, 2023 Report Share Posted October 24, 2023 Hi! Could not find topic, so added this will be my 2nd cruise (both ever and I 2024) I will be travelling solo (and single). So I really look forward to meeting new people! (I am 38 from Norway/Wales) WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
Plasticbrain Posted January 25 Author Report Share Posted January 25 This has been cancelled, just my luck... moderator feel free to deletes this roll call... Mr.Cruiser, KristiZ and WAAAYTOOO 3 Quote Link to comment Share on other sites More sharing options...
Mr.Cruiser Posted January 27 Report Share Posted January 27 Sadly, I was also surprised by this message. It has now been turned into the "8-Night Greece, Italy & Cyprus" cruise with completely different itineraries. I did not book for this, so unfortunately I will have to cancel the trip. A lot of planning time went into it and unfortunately there is no mention of what happened or why none of the originally planned ports can be visited. Has anyone heard any more information about this? Quote Link to comment Share on other sites More sharing options...
Plasticbrain Posted January 30 Author Report Share Posted January 30 On 1/27/2024 at 8:08 PM, Mr.Cruiser said: Sadly, I was also surprised by this message. It has now been turned into the "8-Night Greece, Italy & Cyprus" cruise with completely different itineraries. I did not book for this, so unfortunately I will have to cancel the trip. A lot of planning time went into it and unfortunately there is no mention of what happened or why none of the originally planned ports can be visited. Has anyone heard any more information about this? Same for me, had already bought plane tickets too, and neither RC, KLM or my travel insurance wants to refund me so I am losing 400$.. not impressed at all... It seems like the ship is charteret for a week from Rome to Rome which upends everything, but I am really dissappointed in RC on this WAAAYTOOO 1 Quote Link to comment Share on other sites More sharing options...
Mr.Cruiser Posted January 31 Report Share Posted January 31 That‘s strange. RCI wrote me that they offer a limited refund for this cruise for flights not booked through RCI. Maybe they don't do it for you because your flights go via Slovenia or according to your country laws they don't have to. I don‘ know but I understand it‘s really disappointing. Quote Link to comment Share on other sites More sharing options...
Plasticbrain Posted February 1 Author Report Share Posted February 1 17 hours ago, Mr.Cruiser said: That‘s strange. RCI wrote me that they offer a limited refund for this cruise for flights not booked through RCI. Maybe they don't do it for you because your flights go via Slovenia or according to your country laws they don't have to. I don‘ know but I understand it‘s really disappointing. Well the email said they would do that if I chose one of the rebooking options, but not since I chose to cancel...but both KLM and my travel insurance company said RC should pay for it, so I sent them an email, still no answer... Quote Link to comment Share on other sites More sharing options...
Plasticbrain Posted March 20 Author Report Share Posted March 20 Hello! Just wanted to update on this. When it got cancelled I sent them one email, and Later when I did not hear anything I sent a new one. About a month after cancellation i got a final NO from RC Norwegian customer service on refund for my flight, even if KLM and travel insurance said RC should refund me. I was not happy but I put it away, however 2 weeks ago the US customer service replied to my 2nd email, and confirmed that they had talked to KLM and that RC would refund me 3900kr (380$) for my flight, and today I got the refund. I must say (sorry If I am prejudiced) that I never thought US customer service would be more pro customer than the Norwegian one, taking in regard we have one of the worlds strictest customer protection acts, however they proved me wrong. And this has definitely made me view RC in a totally different light, and made me look forward to my upcoming cruise with Oasis a lot more than I did, and I am sure I will spend way more than what it cost them to refund me in the future, and ofcourse talk good of them to followers, customers etc. so It will definitely be worth it for them. So a happy ending to a sad story! WAAAYTOOO and AshleyDillo 2 Quote Link to comment Share on other sites More sharing options...
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