Planner Down ?

[Qeytondude]

Just checking to see if anyone else is having trouble accessing the cruise planner.
We tried checking in for our cruise last night at midnight, and then again this morning eight hours later and we keep getting directed to a "page isn't working' screen
Tried on Android and out lap top with same results

Does anyone know if we can get our boarding time by calling in the info to their 1-800 #

 

Thanks

[The Fox]

No trouble accessing on a laptop in Firefox browser. Sorry I don't know the answer to your question.

[Qeytondude]

was able to get in using a friends iPhone,  might be my ISP,  thanks

[Ryan79]

Worked just fine for me 

[Ann Wheeler]

Maybe try uninstalling & reinstalling the app.  I know I saw some folks posting on Facebook about something in the app I was not seeing.  I tried closing it, restarting my phone, reopening, with no luck.  Uninstalled, reinstalled, logged back in, BAM...I was able to see things I didn't before.  I don't know if maybe there's a setting somewhere in the app that I don't have checked about pushing updates & maybe that's why.  Just thought I'd share in case you want to give it a try even though it looks like you got your check-in issue resolved. I'm definitely going to do it again right before embarkation day to make sure I have the latest update!