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Brilliance of the Seas


lakelover

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Only one problem we had with 9658. One day about 8AM DW says" Oh no, the toilet won't flush!"..........Press the button...nothing. Let it sit a few minutes, press, nothing. Call maintenance, they came pretty soon and told us it might be a while. Problem is the access door out in the hallway for servicing plumbing is not in the hall for this cabin. It is inside the Grand Suite next door and they couldn't wake up those suite guests.

It got fixed, later. Great cabin otherwise.

Pics are as we boarded behind the Movenpick hotel, Amsterdam, Holland.

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4 hours ago, L454S said:

" Oh no, the toilet won't flush!"..........Press the button...nothing. Let it sit a few minutes, press, nothing. Call maintenance, they came pretty soon and told us it might be a while

That happened to us on our Adventure cruise last yr.  The access was though in the hall right outside of our cabin.  It took them hours to fix it.  Came to find out that several decks above us a passenger in their cabin decided to flush feminine products down the toilet, a big no no and posted in every bathroom throughout the ship, which in turn clogged the pipes.  They were snaking it all night because they had to keep pushing it down deck levels.

We found this out because the passenger in the cabin got fined several hundred dollars and were bemoaning this fact in the casino that night.  They basically said they did indeed flush the item, but it was RCL's fault for building ships with too small of plumbing pipes to handle it and felt they should not have been fined.  I heard them and said well I am here gambling on free $$$ because my toilet would not work, due to that they gave me a $50 OBC for my toilet being out of use from midnight to 7 a.m.  I also told them that when I was in the line at the guest relations desk was 20 people deep complaining about no toilets working, plus  we heard them snaking the pipes all night, and we were all on different decks.  

I recall how their attitude immediately changed because all of the sudden they realized that their action impacted passengers on decks below them.  They went from indignant to oh my bad.

OBTW their toilet worked the entire time.  They were shocked when RCL staff knocked on their door to address this issue.  They couldn't figure out how they knew it was their cabin.  I was told that somehow by them that they were informed that RCL can track it back to the actual cabin due to pipe design, not sure if that is true or not, but in this scenario it did turn out to be true.

 

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