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Upgraded and lost my perks?


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I am sailing on Dec. 15 for 7 nights with Oasis of the Seas and I originally had the Central Park Balcony. I was upgraded to the Ocean View Balcony through Royal Up and I was told I don't get my perks anymore. How is this an upgrade if I am losing things? I cannot find the list online again but I know with the CP Balcony it was something like: a bottle of red wine, a complimentary dinner and casino lessons. Need some info. I was actually excited about my perks and if I knew that I would get nothing, I wouldn't have paid more.

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I assume that the Perks you are referring to are ones that come as part of staying in the Central Park Balcony room rather than perks that would have offered as part of the booking in general.

These Perks are associated with the room type, its to give a bit more of an intensive to purchase in "internal balcony" on the Oasis class of ships
As you are no longer staying in this type of room these perks would then be given to the person(s) that would now be booked into the Central Park Balcony room you vacated.

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On 11/27/2019 at 4:52 PM, xchellz said:

I am sailing on Dec. 15 for 7 nights with Oasis of the Seas and I originally had the Central Park Balcony. I was upgraded to the Ocean View Balcony through Royal Up and I was told I don't get my perks anymore. How is this an upgrade if I am losing things? I cannot find the list online again but I know with the CP Balcony it was something like: a bottle of red wine, a complimentary dinner and casino lessons. Need some info. I was actually excited about my perks and if I knew that I would get nothing, I wouldn't have paid more.

Sorry.. You lost those Perks when you upgraded to a different category..  You will have a great view of the ocean though 

 

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