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Found 7 results

  1. Is RC having a cruise planner website glitch in Australia planner .... I cannot access my fully paid up cruise from signin on crown and anchor cruise planner site for past few days.....I have completed some of the online checkin but I will need to edit check in page and print docs eventually ......I can get in from the main RC page but cannot access docs page.. I have sent DM royal on twitter they but do not seem to know what the problem is
  2. Has anyone expereiced difficulty printing off their luggage tags on the site either today or yesterday?
  3. What is going on with the (new) website? I've just spent an hour on the phone with customer services trying to work out why I can no longer view my reservation details. All I can see is the cruise date and room number - no invoice showing the total breakdown. After spending a frustrating amount of time trying to troubleshoot my account with customer services who don't seem to understand the issue - I'm told that's how the website now works. To get the breakdown or a copy of the invoice apparently we now have to call in, wait on hold, speak to a representative and have it emailed. Can that be true? Surely not.... Interested to know if others here can login to their 'universal account' (formerly mycruise) and see the invoice breakdown for their reservations. #frustrated
  4. Has anyone else noticed the overnight change. New background and graphics going on. Plus an enhanced security update. I hope this leads to less site crashes and easier booking/searches.
  5. Okay so my cruise Oasis of the Seas embarking on April 2nd 2017, is my Fiance and I's honeymoon. I was playing around on the Royal Gifts page and found the Romance Package for champagne, strawberries, chocolates, and flowers; and I also found the Just Married deluxe room decor package. I wanted to order them to be ready on embarkation day but when I enter mine or my fiance's name or our reservation number, it says it can't be found and refers me to call. Has anyone else had this issue? Should I just call to add this to our room? Has anyone had experience with either of these gift packages or something similar? Did they seem worth it? Thanks in advance guys!
  6. Hey everyone, Just thought I'd share... if you're looking for an alternative to Royal Caribbean's website for the purpose of browsing cruises, try cruises.united.com The site loads more consistently, and works well on mobile devices - more so than Royal's site. Also, if you have one of the United MileagePlus credit cards from Chase, you can get bonus miles if you book your cruise through United. Depending on the room type you can get as many as 7 bonus points per dollar.
  7. I have tried a number of times this morning to check prices on various cruises and when it comes time to load the details of the cruise I am interested in, the website just keeps loading and spinning...never does load the cruise details. I also cannot get into my own cruises. I am able to log into my My Cruises account but when I try and open a specific cruise I have booked it just loads and spins. Anyone else ??
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