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Showing results for tags 'reservations'.
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No more cruise consultants?
DrJGill posted a topic in Royal Caribbean DiscussionI've used the same senior cruise consultant at RCCL for years, booking hundreds of stateroom nights all told for my family of 4, my sister's family of 4, and my parents. I had his direct dial extension, could leave a voicemail and get a call back, any time I wanted to book a new cruise, adjust an existing one, or just ask questions. Or I had his direct email as well for things that required less back and forth. Today I called his number and got put into a 45 minute queue to get someone in a third world call center, and was told that this service was no longer available. Anyone have any insight? Is this just a cost-saving measure on RCCL's part? Seems a foolish move on their part... now I'll call a real travel agent rather than RCCL and maybe they sell me an RCCL cruise, or maybe they sell me another line.
Neesa posted a topic in Royal Caribbean DiningWe made a reservation for the 3 of us for dinner and our friends also made their reservations for 3. We made them the same time and date and have linked our cruising reservations. How do I make sure the restaurant is aware we wish to dine together, a 6 top so to speak. I know the ship is at capacity and I'm not sure how to communicate this. Thanks everyone.
Oasis of the Seas - Entertainment Reservations
AlieOS posted a topic in Royal Caribbean DiscussionHi all! We are 44 days away from sailing on Oasis and both the website and the app aren't allowing show reservations yet. Does anyone know if they are still doing pre-boarding reservations for the shows onboard?
Making dinner reservations for linked rooms
Marlena posted a topic in Royal Caribbean DiningTravelling end Nov on symphony with my husband and sister with her wife. When making dinner reservations in the app once on board, is it possible to make for 2 linked cabins? Or will it only make for individual room reservations ? I know you can go to a specialty restaurant or dining desk to book. But hoping to do it quickly in the app once onboard.
RebWard posted a topic in Royal Caribbean DiscussionI am 68 days away from cruise on Harmony of the Seas and the Cruise Planner will not allow me to make entertainment reservations. I heard from one call rep that they were changing the entertainment lineup so that was why I could not make reservations. Does anyone know what’s going on or when I should be able to make reservations for shows on the the ship?
Dining Package Resevations
Boltswin posted a topic in Royal Caribbean DiningWe have the ultimate dining package on the Symphony group cruise over thanksgiving. I know we have to make our reservations once we’re on board, but was wondering if we’d have better luck making the reservations with the Diamond lounge concierge or at one of the specialty restaurants. We made mock reservations in the cruise planner today and not many times available online.
Pamela47 posted a topic in Royal Caribbean DiningWhich specialty dining places do you have to do reservations and which ones you don't, but just pay extra?
Hi All! We were originally booked on FOTS in February 2017, but have had to rebook to March. Our TA is handling that as I write this, but I have a question about all of the reservations we've already made and paid for... We booked Chops Grille, a couple excursions, and the bottled water package. What happens to those? Will I just get a refund? I'm ok with having to make all the reservations again on the new cruise, but was curious how the existing reservations would be resolved. Thanks!
I was just on CruiseCritic (which I HATE but had specific reasons for visiting) and noticed that there was a thread about entertainment reservations on the Liberty. Apparently they recently quit issuing reservations for ANY of the Liberty entertainment - theater shows, ice shows, etc. Has this occurred with any of the other bigger ships ? I know that there have never been (at least, as long as I have known) entertainment reservations for the smaller ships that have only the main theater shows...but I thought that all of the bigger ships had reservations for their entertainment shows.
When is a Cruise Truly "Sold Out" ?
WAAAYTOOO posted a topic in Royal Caribbean DiscussionWhy is it that I will go to check on availability of a cruise one day it will show the cruise as "sold out" and then I will go back later and there will be LOTS of rooms available - ANYthing but sold out ? That happened to me very recently. I was looking to see what was left unsold on my Christmas cruise on the Grandeur and it showed SOLD OUT in every stateroom category. Of course, that left me with the impression that the ship was, in fact, sold out. I went back and checked (as I do EVERY day) and suddenly there are rooms in EVERY category showing available. I'll bet there are over 100 cabins available on that cruise right now but last week it was showing SOLD OUT ! I find this completely confusing. So when is a cruise truly "Sold Out" ? Do travel agencies "reserve" a bunch of rooms and then release them back to the cruise line if they can't sell them ? ...and why would a TA do that when they cannot discount the cruise anyway ??