Jason12

Remove your c&a number in your online account then click save it will not completely save then add number again click save

Just got £60 discount pp for the Alaska bering sea crab tour

Just went to the app and saw this new feature to book drink packages

What reason do you give when you don’t buy two DBP ??

My son does this all the time sailing solo, the other person is classed as no show, you will get double points and a refund for the other person which differs every time he once got a full refund and other times tax and port fess, but it’s still cheaper to book double occupancy than single..

My son had a Lloyds test last week and boarded on Sunday no problems

I’ve done nothing different for 3 people but only 2 got accepted, btw it seems to be fixed now I’ve got the last one on waiting to be validated

My son and daughter-in-law used a Lloyds test on Sunday to board the Wonder they had no problems

The QR code from online digital certificate

It’s a bloody nightmare got 2 accepted but my wife’s won’t go through tried 30 times now

Mine and my sons all accepted but my wife’s jeez must have tried 30 times now all different documents but still not accepted funny thing is it rejects it as soon as a submit new documents, I think something is broken

@twangster all sorted

Interesting… did the obc not show up in the planner?

@twangster i just phoned and asked about a new cruise with a XN category, low and behold it exists so anyway the good agent repriced and $550 OBC should be applied in 14 days so I will keep you updated

You only need a lateral flow test try boots or Lloyds chemist they do them in 15 minutes cost £30

I’ve already successfully done a price drop months ago so have many others from our group it’s just today.!! thanks for your input, I’m going try again tomorrow if it’s still lower

So much bad advice it’s unbelievable that’s why I think sites like this are so valuable

I’ve also just tried repricing my sons booking he’s a solo in a inside NOT GUARANTEE got told the same, something is amiss.!!

Needs to be supervised or live online nothing else to be accepted

It’s impossible to fight as they’ve hung up twice now

Yep right through to payment, I’ve just looked on cruise.com and the XN states deck 3 so I’m going to assume someone as made a computer error??

Yes see my screen shot, I’ve escalated it twice now and still nothing, they say that grade is no longer available so they cannot reprice

I’m using the CWC program for best price guarantee because in the UK we would not normally get any reprice

Nope tried again they say NO XN category available on their system, I explained again I can see them available but after 30 minutes still the computer says no

So I noticed a price drop for our Wonder cruise for June, we booked XN neighbourhood balcony but when I rang that category did not list on the Phone agents system I phoned twice same answer but online I can see, more digging I found out they are removing the cabin category so no one can reprice very convenient sneaky