Royal Caribbean announced today that it has selected the Agilysys InfoGenesis point-of-sale system for its two newest Quantum-class cruise ships, Quantum of the Seas and Anthem of the Seas.
Agilysys is a leading provider of innovating hospitality software solutions and services.
Royal Caribbean CIO Bill Martin commented on the deal, "The InfoGenesis POS system continues to be well-suited to our needs. It is among the most versatile point-of-sale systems on the market, combining an accessible user interface with a variety of reporting tools. With this technology in place, we are well positioned for the future, with a comprehensive POS system that will enhance guest service and give us a competitive edge."
InfoGenesis markets itself as an easy to set up and maintain system that integrates with many other applications and is designed to process transactions in the highest volume environments without any loss of performance at the point of sale.
"We have had a long relationship with Royal Caribbean and are delighted the company has once again selected the InfoGenesis POS system," said Tony Ross, vice president of sales for Agilysys. "In the highly competitive cruise market, companies must implement technology that enables them to streamline operations while creating lasting connections with guests. The InfoGenesis solution, with its scalable architecture, flexible configuration and superior integration capabilities, will enable Royal Caribbean's two newest ships to operate at peak efficiency and deliver the five-star guest experience for which the company is known."
