The Department of Tourism in the Cayman Island is concerned after news that cruise ship calls to Grand Cayman will be cut by twenty five percent next year. In response to the news, the Department of Tourism has announced plans for an enhanced experience at the port, which will be based on responses from a survey conducted among visiting passengers earlier this year.
In addition, tourism officials are going ahead with a plan to improve service delivery as well as the port’s physical environment. This six month project will take the rest of the year and is a joint venture between the Department of Tourism, the Port Authority of the Cayman Islands and the Cayman Cruise Industry Partners.
With the reduction of calls to Cayman next year by cruise lines there were concerns that problems with visitor experience had been instrumental in the cruise lines’ decision to drop Grand Cayman. CNS has contacted both Royal Caribbean and Carnival to ask them why they are reducing calls to the Cayman Islands and is still awaiting a response.
Local businesses seem most concerned with the conditions at the George Town port and the Spotts terminals. Their primary concern is the need to begin work on the cruise berthing facilities.