Quantum of the Seas

Royal Caribbean's Quantum of the Seas is the newest cruise ship in the fleet and began offering her first cruises in November 2014.

Angry Chinese passengers forcibly removed from Royal Caribbean Quantum of the Seas

In:
01Sep2015

About 300 passengers from Royal Caribbean's Quantum of the Seas had to be forcibly removed because they were upset about an itinerary change.

Quantum of the Seas was slated to make stops in three Japanese cities, but concerns about Typhoon Goni forced the ship to make stops in South Korea instead.

The passengers were upset about the change and wanted to receive compensation for the change in their route.

When Quantum of the Seas returned to the Wusongkou International Cruise Terminal in Baoshan District, the angry passengers refused to disembark until 1pm, when the final few were removed by crew members.

Royal Caribbean had given passengers free Wi-Fi and lobster dinners during the voyage to try to make up for the change.

Royal Caribbean took the upset passengers to a nearby hotel, where negotiations reconvened.

Royal Caribbean said it was willing to communicate with tourists based on international and Chinese regulations.

However, it said it would not accept “irrational and illegal behavior,” including threats affecting other tourists’ vacation.

Royal Caribbean's Anthem of the Seas features retractable roof that allows guests to enjoy the pool year round

In:
31Aug2015

Royal Caribbean's Anthem of the Seas features two glass enclosures for either side of the ship's upper-deck pool, patio and bar area that was made by OpenAire and it has become a popular spot on the ship.

Photo by OpenAire

The retractable roof retracts into a central core and wall panels that slide down to railing height that allows the space to go from indoor to outdoor easily and quickly.

When it's cold outside or the weather does not cooperate, both of these 3,706-square-foot structures close automatically and silently, letting guests continue enjoying all of the ship’s amenities. The design has brought extremely positive reviews for both Anthem of the Seas and OpenAire.

Anthem of the Seas is the second collaboration between Royal Caribbean and OpenAire.  OpenAire created a similar retractable roof for sister ship Quantum of the Seas.  The work done on Quantum of the Seas made the work on Anthem of the Seas much easier.

Photo by OpenAire

The retractable roof will also create significant future operational savings for Royal Caribbean, as the thermally-broken aluminum framing is maintenance-free and resistant to corrosion caused by an outside atmosphere of salt air and the moist chemical aquatic inside environment. By allowing the ocean’s sunshine and breezes into the pool area, it also reduces HVAC energy use by 27% compared to a traditional enclosure.

OpenAire will complete work on a retractable enclosure for Royal Caribbean’s upcoming Ovation of the Seas ship this fall.

Royal Caribbean makes changes to Quantum of the Seas for the Chinese cruise market

In:
26Aug2015

Royal Caribbean has nearly completed updates to Quantum of the Seas that will better suit her for her role in offering cruises in China.

Since arriving in Shanghai back on June 24, the ship had some venues and areas of the ship changed to better accomodate the Chinese guests that will be sailing on her.

All photos by Royal Caribbean

Some changes include

  • Johnny Rockets was changed to a Kung Fu Panda Noodle Shop
  • Dynamikc Dining was removed and dining changed to traditional dining
  • Duty free shop was relocated to make room for luxury leather boutique
  • Sunglass shop replaced by high-end Italian footwear shop
  • Royal Caribbean branded marketing inserts in some store windows were swapped out to comport with Chinese tastes
  • Mamma Mia! was replaced with a one-hour show called "Sequins and Feathers"

Royal Caribbean director of revitalization operations, Fabien Teissonniere, estimates that 95 percent of the changes to Quantum of the Seas for the Chinese cruise market is complete and a few more changes will be made later this year or in early 2016.

Royal Caribbean adds Kung Fu Panda themed noodle shop to Quantum of the Seas

In:
03Aug2015

Royal Caribbean has opened a brand new noodle shop aboard Quantum of the Seas that is themed to the hit DreamWorks Animation film "Kung Fu Panda".

The Kung Fu Panda Noodle Shop is a new family eatery on Quantum of the Seas and its introduction coincides with the ship's arrival in China.

The Kung Fu Panda Noodle Shop will offer guests four-piece dim sum, noodle bowls, such as Taiwanese spicy beef noodles, and desserts including sesame balls and custard tart. Guests also can strike a pose with Po and the Furious Five for a keepsake picture.

Menu items are priced a la carte, ranging from $2 to $5. 

Royal Caribbean Vice President, Food and Beverage, John Suley commented, "We’re very excited to continue building on our relationship with DreamWorks Animation and offer our guests new dining experiences onboard Quantum of the Seas as she debuts in her new home in China. A creative collaboration amongst our team of chefs to create the menu for our Kung Fu Panda Noodle Shop is another example of how we continue to ensure that our on board options reflect what today’s food-conscious traveler and our Chinese guests expect from their vacation."

Royal Caribbean's Quantum of the Seas arrives in Shanghai to begin cruises from China

In:
24Jun2015

Royal Caribbean's Quantum of the Seas arrived in Shanghai (Baoshan), China today, which will be her new homeport.  Quantum of the Seas will offer three- to eight-night, roundtrip cruises, year-round from Shanghai to North Asia destinations.

Chinese officials from the port authority from Baoshan district together with executives from Royal Caribbean joined the welcome ceremony for Global Odyssey guests at Wusong International Cruise Terminal this morning.

Quantum of the Seas's arrival completes a 53-night global odyssey cruise from New York that took the ship to the Atlantic Ocean, Mediterranean Sea, Indian Ocean and finally, China.

Royal Caribbean President and CEO, Michael Bayley, spoke about the impact of Quantum of the Seas' arrival, "Chinese consumers have grown to expect the best the world has to offer, and Quantum of the Seas meets that standard like no other ship – this is a cruise from the future,  The addition of Quantum of the Seas has increased our brand’s capacity to the highest ever in the region. There is incredible potential in the Chinese market, and bringing our newest and most technologically advanced ship to China will cement our leadership position in the area."

Quantum of the Seas arrives in Hong Kong

In:
20Jun2015

Royal Caribbean's Quantum of the Seas arrived in Hong Kong earlier today.

Quantum of the Seas is on a global odyssey cruise that began in New Jersey and will eventually see her be based in Shanghai, China.

Royal Caribbean executives were on hand in Hong Kong for Quantum's arrival into Kai Tak cruise terminal.  The Hong Kong Police Band performed in Two70 as part of the celebration.

Quantum of the Seas is staying overnight in Hong Kong and will leave at 3.00pm on Sunday. The ship will return to the city in December.

Photos copyright Royal Caribbean International.

Quantum of the Seas makes first stop in Singapore

In:
12Jun2015

Royal Caribbean's Quantum of the Seas made her first stop ever in Singapore yesterday.

Quantum of the Seas is on a 14-night cruise from Dubai, which also made stops at Muscat, Cochin and Penang.

As part of the maritime tradition of when a cruise ship comes to a port for the first time, there was a plaque exchange between Quantum of the Seas' Captain Srecko Ban and Singapore's Assistant Chief Executive Neeta Lachmandas and Singapore Airport Terminal Services Executive Vice President Yacoob Piperdi.

Quantum of the Seas is currently on a 53-night around the world cruise, which departed from New York en route to Shanghai where it will homeport year round.

Quantum of the Seas stops in Dubai

In:
31May2015

Royal Caribbean's Quantum of the Seas is making her way around the world as part of a 53-night cruise and the other day she was is in Dubai.

Royal Caribbean celebrated the occasion with Dubai Tourism onboard Quantum of the Seas in Two70 with a welcome reception along with the traditional exchange of plaques and keys ceremony.

According to Hamad Bin Mejren, senior vice president of Dubai Tourism, Quantum of the Seas is the largest cruise ship that has ever docked in Dubai.

Quantum of the Seas crosses Suez Canal

In:
22May2015

Royal Caribbean's Quantum of the Seas left the Mediterranean Sea and entered the Red Sea yesterday via the Suez Canal.

Quantum of the Seas is making her way to Asia, where she will offer cruises out of China for the foreseeable future.  

Quantum of the Seas will head to dock in Kochi, India on June 4, 2015 before proceeding to Singapore and finally Shanghai, China.

Restaurant Review: Chops Grille on Quantum of the Seas

In:
18May2015

Royal Caribbean has filled its Quantum-class cruise ships with a slew of specialty restaurant choices and among them is Royal Caribbean's flagship specialty restaurant, Chops Grille. 

Chops Grille has been a fan favorite choice for years and on Quantum of the Seas, we took the opportunity to see if this Royal Caribbean classic holds up on its newest class of ships.

On Quantum of the Seas, the restaurant features an updated menu that offers what you would likely find at any great American steakhouse on land.  There's a mix of choices that have been staples of the restaurant along with some new choices, most notably dry-aged steaks.  Dry-aged steaks are aged for nearly four weeks to enhance the flavor, tenderness and aroma.  Royal Caribbean is particularly proud to be offering dry-aged steaks first at sea and it's a tremendous addition.

Atmosphere

Chops Grille is located in the aft section of deck 5, near the Schooner Bar.  Despite being onboard the ship for a few days at the time we dined here, I still found myself wondering where exactly it was located.  Odds are you will not be passing it by often as you walk around the ship (unlike Jamie's Italian or Wonderland) but once you look it up on a map, it's simple enough to find.

If you've been to any other Chops Grille on other Royal Caribbean ships, you will likely feel right at home at Chops Grille on Quantum of the Seas.  The restaurant's familiar use of browns, reds and yellows give the restaurant an "earth tone" decor.  I was pleasantly surprised to find the Chops Grille on Quantum of the Seas to be more well-lit than other restaurants I've been to.

Chops Grille has never had much of a real theme other than looking like a nice steakhouse.  You will find a large room with tables in the center and booths on the edges.  There's some good use of steel or aluminum lighting that seem like they were borrowed from American Icon Grill that give Chops Grille on Quantum of the Seas a little different touch.

For Royal Caribbean fans that been dining at Chops Grille for years, this restaurant will feel a lot like others you have been to.

Eats

Once you are seated, you will be served pretzel bread and butter, which is pretty darn tasty.  It's the kind of bread that you will eat more of it than you probably like because pretzel bread, when done well, is a tasty treat.

The menu at Chops Grille offers a wide selection of appetizers and for your entrees, there's plenty to choose from too.  

To start with, I opted for a Chops Grille classic: French onion soup. A microcosm of the difference between a specialty restaurant and the complimentary restaurant can be found in this soup.  At the Grande, there's a French onion soup served but the one at Chops Grille is far superior because of the ingredients used.  At Chops Grille, there's more cheese, thicker cut of onion and in general it just tastes better.

French onion soup at Chops Grille

French onion soup at The Grande

We also ordered a few appetizers to share at the table, such as the charred beef carpaccio and crab and shrimp cake.  Both were tasty and light choices that we enjoyed.

I mentioned earlier there are a lot of entrees to choose from but considering Chops Grille is a steakhouse, I feel obligated to choose a steak. Since updating Chops Grille's menu, Royal Caribbean offers a number of dry-aged steaks that have an extra cost in addition to other steaks that are included with the price of the restaurant.

I tried the dry-aged steak when I was on Navigator of the Seas and I'll be honest and say I really could not tell much of a difference between the dry-aged steaks and a less expensive steak.  Personally, my palette can appreciate a steak up to a certain level and after that, they all taste the same.  Clearly, I am not a connoisseur of steaks by any means.

We both decided to order from the regular steak menu.  I went with the "petite" New York Strip Steak (6oz) and my table mate opted for the "petite" filet mignon (6oz).

Both steaks tasted great and my only regret is I ordered too little steak.  I went with the petite cut because I always left the restaurant feeling stuffed but not the case this time!

I think we both agreed the steaks were great and by far it's the best cut of beef we had onboard the ship.  

The hidden gem of any Chops Grille visit are the sides. There side dishes are designed to be shared among the people at your table and they are generally really, really good.  So good that I leave some room for them because at my first few visits years ago, I would stuff myself before realizing the sides are so darn good.

We ordered gruyere cheese tater tots, roasted mushrooms, mashed potatoes and grilled jumbo asparagus.  All were quite good except for the tater tots.  The cheese gave it a very odd texture and next time I will go with the french fries instead.  

For dessert, I always order the same thing at Chops Grille and for good reason.  The red velvet cake is something I always pick and I've never been disappointed with it.   On this visit, the cake was as good as I remembered and I can continue to recommend it as a great choice.

Overall

The reason I go to Chops Grille on almost every Royal Caribbean cruise I go on is because of how consistently good it is.  Some restaurants are a bit of a gamble in the sense that they can be hit or miss but Chops Grille has been always a good experience and on Quantum of the Seas, it's more of the same.

If you have dined at Chops Grille many times as well, you will find Chops Grille to be a familiar choice and very similar to other Chops Grille restaurants across the fleet.  If you're new to Royal Caribbean, Chops Grille is a solid choice for anyone that wants a really good specialty restaurant experience.  Great food, good service and a moderate cost are what you will find at Chops Grille.

There's many online that will debate the merits of the dry-aged steaks on the menu and if they are worth it.  If you want to sample the very best steaks out there, there's no question dry-aged are in style and perfect for you.  But if you just want a good steak without the additional cost, the steaks included on the menu will do you just fine.

I think on my next trip to Chops Grille, I will sample some non-steak choices just to mix things up.  

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