dtocci113 Posted November 30, 2022 Report Share Posted November 30, 2022 On 11/02/22 I booked 3 ocean view rooms on Wonder of the Seas for 7/16/23. The total price was $12k. Now Cyber-Monday pricing for the exact same cruise, same cruise date and staterooms is priced at $9,900 (a total savings of $2100). After waiting +90 mins tonight on the VRU queue for "existing reservations", I dialed back into the VRU for "new reservations" and spoke to a rep within 10 minutes. The rep (who didn't seem confident) told me I could not lower my cruise cost to Cyber-Monday prices. I was told (and my wife verified I heard it correct) by the original rep that booked the cruise price if found lower could be adjusted and to simply call Royal. My question to those with more Royal cruise experience is can my cruise cost be adjusted to the lower rate? Is there some special way to get this handle outside the Royal rep on the VRU system answering the phone. Any special contact info or phone number that folks are aware of? This is our 3rd Royal cruise. Quote Link to comment Share on other sites More sharing options...
Matt Posted November 30, 2022 Report Share Posted November 30, 2022 What country do you live in? Quote Link to comment Share on other sites More sharing options...
Linda R Posted November 30, 2022 Report Share Posted November 30, 2022 I use a travel agent and have always been able to change my rate thru her. And you do not have to wait on hold. Also, different countries may have different rules then within the US. There seems to be many new employees everywhere, including Royal Caribbean. So not unusual to get different answers. And maybe read your paperwork to see if it addresses this. Good Luck Quote Link to comment Share on other sites More sharing options...
dtocci113 Posted November 30, 2022 Author Report Share Posted November 30, 2022 7 hours ago, Matt said: What country do you live in? - I live in USA Quote Link to comment Share on other sites More sharing options...
Matt Posted December 1, 2022 Report Share Posted December 1, 2022 Since you live in USA, yes, you can re-price up until your final payment date. Quote Link to comment Share on other sites More sharing options...
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