Patti Featheringill Posted November 22, 2022 Report Share Posted November 22, 2022 Does anyone know how to contact NextCruise? We disembarked Monday, November 21, and 24hrs later no confirmation email and no $200 deposit charge on my Credit Card. I only have 5 more days to book or lose those cruises!!! HEPL ME PLEASE!!! Quote Link to comment Share on other sites More sharing options...
Pattycruise Posted November 22, 2022 Report Share Posted November 22, 2022 Did you purchase your next cruise reseervation with them in person? If so I hope youwrote it down, is it possilbe it went to someone elses's email on your reservation? I'm not familiar with purchasing the reservation # with the app. I assume you are talking about casino offers you need to book. If that is the case call the casino # and see if they can see your reservation # at 1-888-561=2234. If they do not have it you can appeal to them that you made the purchase and it is not showing.....I've read where some people have had success (and others have not)---if you are unsuccessful perhaps call again. Quote Link to comment Share on other sites More sharing options...
twangster Posted November 22, 2022 Report Share Posted November 22, 2022 Did this book the cruise you were just on with a travel agent? If so they'll get a copy of the Next Cruise booking email as well. I purchased in the app on Friday last week which was the last full day of the cruise. Later when I went back to look the app recognized I had made the purchase but I hadn't seen the credit card charge yet. On Saturday morning I debarked the ship and hadn't seen anything yet but by the time I got home they had charged my card and I had an email with the booking number. [email protected] NEXTCRUISE BOOKING - Invoice for Reservation ID XXXXXXXXX It appears someone on the ship processed it so I assume there is a manual human step involved. Quote Link to comment Share on other sites More sharing options...
twangster Posted November 22, 2022 Report Share Posted November 22, 2022 In terms of a contact the Next Cruise team is part of the Crown and Anchor department. Contact CAS at (800) 526-9723. asquared17 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.