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How to contact Ovation Guest Service from shore?


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The ship guest services doesn't typically take calls from the outside. The ship call service was discontinued in 2018-2019 but there are still web pages on their site as if it works. 

If it's a post cruise issue there is a contact on land for that which is the same as the emergency travel team - (800) 256-6649.  If it's a pre-cruise question you would call the normal booking number.  

Since Ovation is in Vancouver today if it is related to the current cruise you could try Intercruises, the Vancouver port agent for Royal in Vancouver at (206)-441-3300.  This was their number in 2019 for their Seattle office so it might have changed since.  

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