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FCC issue with travel agent


Big d

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Advise please  UK going on Med cruise.

Have had 2 previous cruises cancelled.2020 then 2021.

Now going for this Sept 22,  Do you get the Fcc+25% only on 1st cruise.

Travel agent said I only get the 25% extra on first credit but not on my 2nd cruise.

Thanks for any inf0

 

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Correct.  Once a sum of money has been multiplied by 125% into FCC that portion when applied to a second cruise does not also get 125% from the second cruise cancellation.  Any new money in excess of the FCC that was applied to the second cruise would get 125% when the second cruise was cancelled.

Only base fare is eligible for FCC.  Gratuity, port fees & taxes, transfers, etc. are not FCC eligible but should have been refunded at 100%.  

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