RoyalCaribbean.com Repeat Error in Booking

[Cruise_Addict]

Just a quick question.  Has anyone gotten to the part of booing a cruise on Royal Caribbean only to get this message: Sorry, the page you requested is temporarily unavailable. Go to the royalcaribbean.com homepage (with the ocean and some clouds in the background)?  I've had this happen several times over the last few months.  I get through finding the cruise dates I want and then picking which type of room, but once I click on the preferred room room type within that category (ex: promenade stateroom vs inside stateroom) I constantly get taken to that message.  I've tried multiple different browsers, using some choice words at my computer, etc, but nothing seems to work.  Any help would be greatly appreciated!  Thanks!

[Marc]

You probably have that "unavailable" page in your cache. In your browser, empty your cache and that may clear the problem for you.

 

Worst case, try a different browser — oh, wait, you did. Hmm...

 

Are you running through any sort of caching proxy (like at work)? That may impede your efforts.

[Cruise_Addict]

I cleared my cache and the problem still persists.  And no, we do not use any sophisticated proxies or anything, it's just a couple employees and its the sophistication of what you would set up in your home.

[Marc]

Grasping at straws...

 

Have you tried from a different device (another computer, or perhaps from a smart phone or tablet)?

[Todd]

I have had this happen to me also over the last couple of days. It happen when I was checking Empress cruises, and for the Ovation of the Seas. I also tried from different computer and change to a couple of proxy services I use and same message. So I do not believe it is when your system, it is within RCCL. 

[Matt]

If you see it and the site really isn't down, then you need to clear your cookies. 

 

Depending on your browser and operating system, there are a few ways to do it.  Google searching should give you a good fix.