dejagatkins Posted October 31, 2019 Report Posted October 31, 2019 I recently a few days ago, canceled our 2020 cruise due to big family wedding near that time. They said I would get $1100 back and $300 cruise credit. Any idea when that gets back to you? I haven't even received a letter formally acknowledging the above told to me but I do see the cruise is off my planner. Quote
VACruiser Posted November 1, 2019 Report Posted November 1, 2019 Historically I received a credit back on my credit card within 7-10 business days from the change being made. After you cancel your cruise that task is given over to a finance department that handles the exchange. If you have not seen it within 2 business weeks you should call them back. The cruise voucher is an actual voucher that comes to your email address they have listed for you. ChessE4 and dejagatkins 1 1 Quote
Matt Posted November 1, 2019 Report Posted November 1, 2019 Expect it in at least 5 business days. dejagatkins 1 Quote
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