I think RCCL did the right thing recalling the ship after the "Norovirus" incident...
In the Carnival Triumph litigation, Carnival's lawyers have argued "The contract ticket makes no express guarantee for safe passage, a seaworthy vessel, adequate and wholesome food, and sanitary and safe living conditions,". The ruling reflects the little protections afforded to passengers as currently written by many cruise ship companies.
Really! No guarantee of a seaworthy vessel.... Shocking.
Sometimes to RCCL's (and the guests) detriment, I have always witnessed a "safety first" policy on-board during my 67 days at sea with RCCL... And although I have been pissed when my days in Labadee are windy and I can't go on the Dragon's Breath Flightline.... I understand... These little things demonstrate this corporate mantra, as do the big decisions (bringing home Explorer early and drydocking Allure early)
I think is a place where RCCL can really "deliver the WOW" that comes with peace of mind.... They should have an express "Safe Cruise" Guarantee (acts of God excluded)...