Mpr

15 hours ago, CruizIan said:

How did you receive the onboard credit for your cruise planner purchases as ours were refunded as well? A perk from your TA or Royal just gave you OBC just to make up the difference?

As far as the credit, I just talked to RC, very nicely, on a day they were being blown up by alot of people.  I believe it was early on the 6th, it did take escalation up two levels and about 4 hours on phone. RC initially said that them waiving the additional cost of Odyssey cruise was enough to satisfy any cost differences in cruise planner.  However I wouldn't let that go because it wasn't our fault they canceled the Indy sailing that we preferred to be on, we wanted a waterpark ship such as Indy and only have the week of July 4th for vacation, Odyssey doesn't have the Waterpark other than the really small toddler area.

Our issue now is that no shore excursions are available to buy other than coco cay. 

On 6/5/2021 at 11:08 AM, Scott M said:

Our July 10 Symphony is cut, just got word we were able to get on the July 3 Odyssey, pretty excited! First time on this class of ship, looking forward to exploring something new!

 

We were moved from July 3rd Indy to Odyssey July 3rd at no extra cost plus a hefty onboard credit to offset the cost difference between excursions and drink plans as Odyssey cruise planner is more expensive than when we purchased previously on the original itinerary.  When RC changed us to Odyssey, the cruise planner purchases from the original itinerary were automatically refunded.  Overall we are happy to have a vacation or atleast feel like we do, however this really surprised us because the room cost was 3x what we paid but they gave it to us at no extra cost plus travel rearrange cost being covered but really it isn't that much difference in port location. 

Not sure if it's the first sailing but I assume so. We have kids and the water slides on Indy is more appealing to kids but I suspect the kids will be just fine on Odyssey.  We just want a vacation. 

We are excited as were booked on Indy out of miami July 3 2021 and just had our reservation moved to same type of room at no extra cost on Odyssey for that same sailing date out of Fort Lauderdale. 

We were booked on Indy out of miami July 3 2021 and just had our reservation moved to same room type of room at no extra cost on Odyssey for that same sailing date out of Fort Lauderdale.