jcfoshe

We sail out next Sunday on Harmony,  was building an embarkation day plan, thinking catching some football in playmakers.  Starting looking closely at the ship and do not find a playmakers.   So where can I catch some football on Harmony?

On 9/10/2022 at 10:21 AM, ellcee said:

A whole bunch of people on my 9/25 cruise didn't receive their luggage tags either so we all reached out to RC through facebook messenger and got them within the hour. They're still not loaded to the rc site but I have an email with the luggage tags as an attachment. 

I sent in a messanger message today, they stated they would request the luggage tags be issued to us, have not seen anything yet. but it is Sunday.

26 minutes ago, AshleyDillo said:

Log in through the website and you should be able to access your docs that way.  When you're looking at your reservation click on view more details.

 

 

It will be in the eDocs on the last page.

I found those, no luggage tags on last page.

21 minutes ago, sailaway_jason said:

I was able to check in 45 days prior, but my eDocs including the tags were not available until 30 days until the cruise. Mine showed Pending like you until 30 days. I’d wait it out until then. 

we are 16 days away.

Where would I get those Docs?  This will just be our 2nd cruise with royal, still trying to figure out all the ins and outs.

We completed our cruise check in on day 40 before our cruise.  I have a brother-in-law that is going with us also complete his check in on day 43 before our cruise, harmony sept 25th.  He and his wife luggage tags where available for print about 2 weeks ago, my wife and mine still show pending.  We have set room numbers, so not  Guaranteed room type.  When should I expect luggage tags to be ready?

just looked, both app and website, still the same crap, not ready for me.  I have news for them, I am ready for them.

I have seen aomeone else post that there cruise is on July 7, a day before ours, and they could not get boarding times until today about 4pm.  guessing they are running way behind.  Smaller ship, less important, focus on the bigger ships first

Yep, someone at royal missed the boat.  I did understand what you was getting at, but the pictures comfirmed.  I go through that way and click check in and I go to the page where I have updated our passport info, then click on boarding time and get the message we are not ready for you.

I have tried that as well, on the app, on the website, the message I get back is we are not quite ready for you to check in, come back closer to sail date to get boarding time.

out boarding time is still not available.   Glad yours was ready 

thanks for the info, i did try on the website as well, same message, not ready .

nope, Independence of the sea for july 8th

i keep looking, still not ready it says.  

thanks, I will keep checking.  I know last week I received an email saying our itinerary has changed, but it has not updated on the app yet, and was hoping that was not affecting checkin times.

This morning I can check in, I thought I could just go in and get a boarding time and then come back later?  I am on the app and hit check-in and go the the second step for boarding times, it say not ready yet check back later.  Do you have to complete step 1 first, which means have to have passport and other info for the other parties in our group just to try and get boarding times close together?  Or does boarding times not available until later? Ideally I would like to just get boarding times for the 3 groups that are going and they complete the rest, we are all linked.

thanks 

We have purchased the deluxe drink package for our September cruise.  Yesterday my wife was put on medication that she cannot drink with, but the medication is more important.   I know we can do one deluxe and one refresher package, but I have to call in for that.  Since I already purchased the deluxe will they just change my wife's and refund the difference, or do I have to cancel and rebook meaning I will lose the price I was able to get the deluxe at?

If you know you want it, book it now.  if price does go down you can cancel and immediately rebook at lower price at no charge, it does take upto 7 business days for the refund back on card.  And the base price can and does go up.  Our next cruise the drink package started out at $76 a day, its now upto $105 a day.

My daughter had to cancel her cruise, but since the last payment was made with my card, they refunded the port fees and taxes, insurance, gratuities, and refundable deposit cost back.  my travel agent said give it a week and see if anything else comes back.

All my cruises still show good on the website, I will talk to my TA tomorrow and start digging into it.

We just noticed 2 days ago Royal credited our credit card 2 times.  We have no clue why or what the credits are for.  All of our cruise planners items are still booked nor does any of them match either one of the amounts.   Has anyone have this happen to them?

also my sister-in-law booked the drink package,  8 days later still had not been charged for it.  Royal told her to cancel and rebook it.  The second time it charged right away.  Now 2 days later she was charged for the first one as well.  She called and they told her it would be 45 days before it would be credited.

I do not have much faith in Royals accounting system at the moment.

it was on a credit card, not showing pending.  Will have to call then

 thanks for the response. 

we purchased the drink package on april 26th, as of this afternoon it still has not shown up on my card.  I have confirmation from royal, it still shows reserved on planner, should I call royal? 

Thanks Matt, Yes barjpoe, but the sailings I am looking for is the ones starting and ending in Panama, one I believe will go through the canal over to Coasta Rica and then back.