Vlad

1 minute ago, tjcruisers said:

Mine was pending a few day ago, but it's went through officially

That's different story, you've probably purchased it later on. I've placed 3rd order on 11th, it went through on 15th. 

The problem is with the 8th of November 

1 minute ago, Lovetocruise2002 said:

The bulk of it (except one VOOM purchase), I purchased and re-priced all on the night of November 8th.

Yes, that's what I've thought... 

Same here, evening on the 8th

Hopefully, it will sort out by itself. Can't do much. Since all showing up as booked and paid in the Royal Caribbean system. 

1 minute ago, Lovetocruise2002 said:

This thread has prompted me to check my credit card this morning. I re-priced and also bought some stuff last week on several sailings. Happy to report that all my charges show up, and refunds are all there as well except one. But I just refunded that one Monday so that might take another few days.

When did you purchased it? 

Looks like the problem was right when sales started, 1st day. 

Since my other order 3 days later, isn't a problem 

1 minute ago, OCSC Mike said:

I use e-mail 99% of the time. I think the only time I picked up the phone was to give my CC info.

When I want a price quote I ask for it via e-mail.

That's what I don't like, I price dozens of combinations, between ships and cabins. Doesn't work asking through email. System must be direct. Very few travel agencies have it. I only know of 2.

1 minute ago, JohnK6404 said:

My wife an I were briefly looking at the Oasis 8-night Southern Caribbean itinerary in early 2026 as we want to get back to Aruba, Curacao, etc., but we may also just change gears and wait for the FEB release to consider Symphony up here and take advantage of no airfare/hotel/food expenses (just parking). We'll see! Hmmm...

Yes, but if it's in February, probably short cruises. Which is more expensive if you want to sail for 7 days. 

9 minutes ago, OCSC Mike said:

I don't want to break any rules here since the site is sponsored by MEI-Travel. I also did use them for my next 2 bookings and have nothing but good things to say about them. FWIW, Brock Taylor was my TA there.

I know nothing about Celebrity so can't help on that front, sorry.

Mei

Are they by phone only? 

I believe you can't make any bookings on website or see all of prices 

4 minutes ago, Xaa said:

It's possible.  Be careful and get out in front of this.  Search for threads where the user states RC Cancelled their cruise.  I think you'll see very similar circumstances and some with the presence of a TA.

I think I've read about what you talking about, but with TA it's completely separate. Maybe you don't understand the system. Cruise itself have nothing to do with any other things. Even if I'll want to, I can't pay for cruise direct to Royal. Royal won't even acknowledge how much or balance. They have no clue what travel agency sold it for. 

7 minutes ago, Ampurp85 said:

I am having the same issue. I have a whole order that was charged, it shows up in my order history, but it dropped from credit card. 

Was it made during the 1st day of sales? 

My 3rd order which I made 3 days later. Was processed on credit card normally 

13 minutes ago, OCSC Mike said:

1. I used to book nothing but GTY's and would do so again if the situation called for it.

2. I have been booking almost nothing but TA group rates which let me choose my own interior and are less than the GTY price on the website so that's kinda what I have in my head when I see prices.

Your points are valid, of course, if you're just booking directly.

Same boat, not booking directly with Royal for the last like 5 yrs. 

BTW, what travel agency are you using? Or maybe know good online travel agency for Celebrity? Not over the phone ones. If you can just DM me with the name 

3 minutes ago, OCSC Mike said:

LOL, I don't really price small ships. I just saw < $700 for interiors and that's at least something I'm willing to pay (the dollar amount, not taking the ship into account).

What should the prices be for Spring Break or Summer?

You must check total price... That's not real prices... 

I've tried to price another cruise $900 interior, but then I've noticed that's guaranteed interior, if you pick cabin, that's extra $200 p/p plus taxes. 

So total becomes around $2500-$2700. What initially makes you think of $1800 mark. 

4 minutes ago, Lovetocruise2002 said:

Have you looked at those Grandeur prices?! Way over priced for such an old ship.

Yes, prices on old ships were very low. They are not worth it. Not much to do, very old shows, entertainment, etc. 

But even Oasis, same itineraries as 2024, much cheaper. Sometimes like 30-40%

12 minutes ago, smokeybandit said:

There aren't even that many good options out there for 7+ nighters, none the less good prices. Is RC dedicating more ships to the short cruises?

That's what I'm thinking, very surprised. 

Allure will be in Europe, probably because it's going for renovation 

But Symphony, Wonder and Utopia? 

What happened to them? Definitely not doing 3 giant ships on short cruises. 

1 minute ago, Starrynight0154 said:

It looks like 2 years ago when this happened a few days later the charges reappeared. 

No, not a few days, looks like around a week later... 

My purchases will be a week tonight. 

17 minutes ago, Shari said:

I cancelled and rebooked on the first day of the sale and mine repurchase is not on my credit card but everything still shows in my Calendar and for the new times.  I will just wait and see a few more days.  My cruise is in less than 2 weeks.

Same here... Please keep us informed. 

1 minute ago, Starrynight0154 said:

I believe 11/9 I made the purchases. Since multiple people are complaining about this issue, looks like it’s an issue on RC’s end. Hesitating to call because it might get screwed up worse. 

Maybe, through forum search, noticed that same thing happened 2 yrs ago. Also during black Friday sale. 

But like I've said, if you do call, just for information, ask to check on the purchase and a copy of confirmation sent to email. No changes or any other details... 

1 minute ago, Xaa said:

What you need to worry about isn't that your excursions will be cancelled, it's that your entire cruise will be cancelled.  I don't want to panic anyone, but I've read about this type of thing here in the past and what happened was that the excursion amount was shown as a balance due on the cruise and then the cruise cancelled for not being paid in full on the required date.

I would be proactive here and contact them, maybe record the call or at least get it in writing when they tell you everything is ok.

In my case that impossible, since cruise purchase through travel agent / company. And all payments go through travel agency, not directly. So no direct connection with cruise balance / price exists in the system. 

2 minutes ago, JohnK6404 said:

Same here... the credits for a cancelled cruise planner item that I repurchased on 11/8/23 posted the next day on my statement, but none of my purchases from 11/8/23 are showing on my credit card account. Always some "issue" around these BF/CM sales!

Hopefully, they will go through, and reservations won't be canceled. 

This never happened to me before 

On 12/20/2021 at 11:23 AM, HeWhoWaits said:

The two missing items have now returned to the pending charges section of our account (not there yesterday, listed as pending at 1:23 a.m. this morning). Looks like the stuff was only free for one month.

Edit: Update - the money really did leave the account yesterday evening.

Looks like the problem is back after 2 yrs. Same thing happened to me this black Friday sales. Purchased on the 8th of November. All good, have email and everything. Now pending charges disappeared. Hopefully, they will figure it out. Don't want to loose all reservations. 

23 minutes ago, Starrynight0154 said:

One credit card when the sales began a few days ago. Multiple cruises. Guess I’ll wait a few more days. RC better honor the prices I got and not make me repurchase anything!

When did you purchased it all?

How many days passed already? 

Maybe try to call Royal, don't say all of this, as may end up with double charges or worse, 

Just ask to confirm whether reservations went through, can ask for a copy of confirmation email, like you haven't received it or something. 

17 minutes ago, Starrynight0154 said:

I canceled and rebooked a lot on the cruise planner. Within 3 days I received refunds. Now all the pending charges for the rebooked items are gone from my Visa, neither shown as pending or posted transactions. When I log into RC all my purchases look good and still say reserved. Should I ask the credit card company what’s happening, or is this normal?

Most probably, credit card will say it's up to the merchant, since not all authorized transactions get processed. 

I'm in the same boat. 

Wondering if it was problems on 1st day. 

When did you make this purchases? 

Are they all same cruise?

1 credit card transaction or multiple? 

13 minutes ago, Starrynight0154 said:

I canceled and rebooked a lot on the cruise planner. Within 3 days I received refunds. Now all the pending charges for the rebooked items are gone from my Visa, neither shown as pending or posted transactions. When I log into RC all my purchases look good and still say reserved. Should I ask the credit card company what’s happening, or is this normal?

Hi, I've just posted about same thing before you. 

I didn't rebooked anything, just straight purchases of excursions when they were just released on the 8th. Two separate orders for different cruises. 

Both disappeared about 3 days or so from credit card. And just like you've said, all showing up reserved and all good. Not sure what to do either. Don't want to cancel and make a whole mess out of it. It's not about the money at all, just want to make sure I have reservations. 

I've purchased excursions for 2 different cruises on November 8th. Right when it started. 

And they all disappeared from credit card. Charges were authorized, then didn't go through. 

But all listed as booked in purchase history. 

Did same happened to anyone? 

Afraid that they will be canceled down the road. 

Purchased excursions on first day of sale, then charges disappeared from credit card. 

Did it happen to anyone else? 

Hi guys, 

I've purchased excursions for 2 different cruises on November 8th. Right when it started. 

And they all disappeared from credit card. Charges were authorized, then didn't go through. 

But all listed as booked in purchase history. 

Did same happened to anyone? 

Afraid that they will be canceled down the road. 

Interesting... 

Where's the other 3 Oasis ships? 

Symphony, Wonder and Utopia 

And prices are almost 50% higher than same ones from 2024. That's just insane profit margins.