@PhantomWolf- This is EXACTLY what we went through also for 5 days of that crap!!!! Every single person we talked to had a different story and they were never the same. The last lady I talked to I told her I wouldn’t get off the phone unless she sent me a cancellation email, that we could talk all week. I understand RCCL can’t control the weather, however, they CAN control how they handle it. It would have been nice to get ONE email during this situation explaining my options due to the storm but nope, I got to call and spend hours on the phone to get different stories each time.
Supposedly I now have a 100% future cruise credit but won’t see an email on that until Tuesday (I’m not holding my breath since they haven’t been able to send me one email yet)!!!
Did anyone that cancelled get their Future Cruise Credit yet???