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greenline627

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Posts posted by greenline627

  1. I had an interesting thing happen when I booked my last cruise which is coming up in September. I booked thru RC and I told the agent I had a savings certificate from the C&A. The agent says let me see if I can get a better one for you so he comes back and says I have a 300.00 special you can use and of course I said sure. He said this will take a few days to show up on your booking. I kept checking back and talked to another agent who said yea its still in the pipeline. I checked back a week later and it still was not there so I called again got a very nice agent who checked and said that was if you sailed by a certain date and you are sailing after that. My responce was than why was I told it could be done and she could not answer that so I ask to talk to a supervisor and was connected to one I can't recall her name but again a very nice one. I told her what happened and of course she said they never should have told you that and said they need to make sure agents are told not to promise things they can't do.

     

    Well she goes on and says I can't give that deal but I will take 125.00 off you bill and add 175.00 to your on board account and that adds up to 300.00. Well to say I was happy with that goes without asking I feel RC went well above what they had to do.  I guess the lesson is if you feel something is wrong dont call up and yell at people call up and try to reason with them because it works much much better.

     

    This experience with RC has left me with a very good feeling and I will be back cruising with them many more times.

     

    ERS

  2. First thing is where to go and when. Second would be what kind of cabin to get and getting the best price.I am not a experenced cruiser as most here but i check all the sites that offer cruises AAA and any other place I can find but I have booked last two through  Royal Caribbean and got good deals. Last two we booked suites because we like the extra room and we both need to see outside.  Planning what to do when you dock takes some thoughts also because you only so much time at each port. Planning is half the fun for a cruise. My wife and I only wish we would have started cruising a long time ago instead of flying everywhere. We both hate flying anymore. we live close to both Baltimore and New York or New Jersey so we can drive to the port.

  3. Its a good reason for EVERYONE on the ship to wash your hands a lot when on board. I try not to use the rails on the stairs and my wife and I use the hand sanitizers on the ship also. I think people need to learn to cough and sneeze into a napkin, hankee or there sleeve and not spread germs also. Lets face it you go to the mall and you get the very same thing. My wife and I  love the Explorer.

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