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Royal Caribbean CEO Adam Goldstein evaluates Oasis of the Seas, Labadee and Falmouth

In:
19 Aug 2011

Royal Caribbean CEO Adam Goldstein has returned from a trip aboard Oasis of the Seas for an on-site evaluation of what's happening not only aboard the ship but he took a careful look at the operations at Labadee (Royal Caribbean's private island) and Falmouth, Jamaica.

Adam seemed pleased with how Oasis of the Seas was running and thought things were going well.   He did seem to have an issue with the art program aboard Oasis of the Seas, presumably related to the art auctions, "I did state in no uncertain terms that I was less than pleased with certain aspects of our art program."

While on Labadee Adam felt that things went exceedingly well and found the operation at Royal Caribbean's private beach to be top notch.  That being said, he thinks Royal Caribbean can do more to market Labadee and prepare its guests for what's waiting for them, "My takeaway is we need to do an even better job of marketing what Labadee is. I spoke to someone who had visited a number of the cruise industry’s private destinations prior to coming to Labadee. He said he and his people were just not prepared for how much there is at Labadee."

At Falmouth, Adam characterized the progress at the port as "90% done".  He mentioned that the most important task left to do here is to complete construction of the arrival/departure terminal building, which should have been done by now but Adam says it will be done in September.

In terms of merchants, Adam says Royal Caribbean expects 70% of the available retail space to be occupied in the next few weeks.  He also hinted that some new restaurants will be added in the near-future.

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