Allure of the Seas

Royal Caribbean announces enhanced online check-in process

In:
07Aug2018

Royal Caribbean announced today an easier online check-in process that aims to cut down the check-in process by 25%.

Guests will be asked to enter fewer data fields and can apply information, like credit card data, to multiple parties on their reservation. These improvements help guests move through the check-in process faster and easier.

The new online check-in features:

  • Fewer steps needed for check-in completion
  • Option to check in one person or your entire party simultaneously
  • Ability to edit previously entered information without repeating any steps
  • Easy add-guest or remove-guest functionality from check-in process
  • The ability to stop and save at any point
  • Easily pick up where you left off on either the website or the Royal Caribbean mobile App check in
  • Convenient digital SetSail pass for mobile use at terminal

The new online check-in process is already available for sailings onboard Oasis of the Seas, Allure of the Seas and Grandeur of the Seas. Royal Caribbean plans to expand this functionality to other ships "in the near future".

Guests can check-in from 90 days to 72 hours prior to the sail date. If a guest misses the check-in window, the guest has the option to check-in at the Port.

Royal Caribbean testing expedited boarding

In:
11Apr2018

Royal Caribbean is inviting select guests to try out a new way to board the ship that aims to improve the embarkation process.

Royal Caribbean Blog reader, Steve, shared with us an email sent with the invitation to try the expedited check-in for an upcoming sailing on Allure of the Seas.

Guests simply need to download the new Royal Caribbean smart phone app and then check-in on the mobile app prior to the cruise.

Once the mobile check-in is complete, guests might see an Expedited Arrival choice on their mobile boarding pass, which means they have been selected to participate in our boarding trial.

Upon arrival at the cruise terminal, there will be an Expedited Arrival lane for these guests, who may present their mobile boarding pass. 

Since this is a test, the exact process may change.  This may be a precursor to the "frictionless" check-in Royal Caribbean announced late last year

Royal Caribbean updates new smartphone app and enables login & features for Allure and Symphony

In:
29Mar2018

Royal Caribbean has released version 1.6.2 of its new official Royal Caribbean International app, which locks down the app to select ships, introduces a login feature, and opens the app up a bit more to two ships.

With the 1.6.2 release, guests on Allure of the Seas and Symphony of the Seas have access to improved guest accounts, and can make reservations for specialty dining restaurants.

Guests on Symphony of the Seas may now take advantage of the app’s online check-in functionality.

The app is now available on Allure of the Seas, Enchantment of the Seas, Oasis of the Seas, Serenade of the Seas, and Symphony of the Seas. 

The app is available on the iTunes App Store and Google Play Store.

Photos: Behind the scenes of Royal Caribbean's Allure of the Seas dry dock work

In:
23Jan2018

Royal Caribbean's Allure of the Seas is undergoing repairs to its propulsion system, which was damaged last summer

Royal Caribbean Chief Meterologist James Van Fleet has been sharing photos from the dockyard in the Bahamas of the work being done to Allure.

Allure of the Seas is in dry dock this week to complete the repairs.

Royal Caribbean changes Allure of the Seas' itinerary due to Hurricane Irma

In:
01Sep2017

Royal Caribbean announced it has changed the scheduled itinerary for Allure of the Seas due to the recently developed Category 2 hurricane.

Hurricane Irma is expected to begin a northwest turn just before Saint Maarten on Wednesday, according to Royal Caribbean Chief Meteorologist James Van Fleet.

Given the storm's location and for the comfort and safety of our guests and crew, Royal Caribbean felt it necessary to alter the currently scheduled Eastern Caribbean itinerary for Allure of the Seas September 3 to a Western Caribbean itinerary. The new itinerary is outlined below.

DATEDAYPORTARRIVALDEPARTURE
03-SepSundayFort Lauderdale, Florida 4:30PM
04-SepMondayAt Sea
05-SepTuesdayCozumel, Mexico8:00AM7:00PM
06-SepWednesdayAt Sea
07-SepThursdayFalmouth, Jamaica8:00AM3:00PM
08-SepFridayLabadee, Haiti10:30AM6:30PM
09-SepSaturdayAt Sea
10-SepSundayFort Lauderdale, Florida6:00AM 

Pre-booked shore excursions for our previous ports of call will be cancelled and refunded to the guest’s original form of payment while onboard. Guests will also have the ability to book shore excursions for our new ports of call at the Shore Excursions desk onboard Allure of the Seas.

Royal Caribbean noted they do not expect to make any further itinerary changes, but it may happen depending on the path of the storm.

James Van Fleet will continue to offer more frequent updates on his twitter account.

Royal Caribbean schedules dry dock for Allure of the Seas to fix propulsion problem

In:
18Aug2017

Following a slew of itinerary updates for upcoming Allure of the Seas, Royal Caribbean has scheduled the ship to enter a dry dock in January 2018 to fix the issue(s) slowing the ship.

Royal Caribbean confirmed on Twitter that Allure of the Seas will enter dry dock on January 21, 2018.

All this week, many guests have received email notifications from Royal Caribbean alerting them to a "speed restriction" that forced the cruise line to change scheduled port stops.

Royal Caribbean has not indicated the nature of the issue exactly. 

Royal Caribbean Blog reader Brian Davis shared the Captain of Allure of the Seas indicated a few weeks ago that there was damage to one of the three propellers.

Allure of the Seas slowed by propulsion issue

In:
17Aug2017

Guests with sailings booked on Royal Caribbean's Allure of the Seas are receiving emails from the cruise line that their itinerary has changed due to a speed restriction.

Emails similar to this one that Royal Caribbean Blog reader scottvfl shared, were sent to guests informing them of the itinerary change.

Royal Caribbean has not indicated the nature of the issue exactly.  Based on emails sent to guests, it appears the changes mostly affect Eastern Caribbean itineraries, with St. Thomas often being replaced with San Juan, Puerto Rico.

Propulsion problems are not uncommon among cruise ships, resulting in slower speeds until the issue can be addressed in port. Anthem of the Seas had a similar issue in March 2017, Liberty of the Seas in 2015Freedom of the Seas in 2014, and even Allure of the Seas back in 2013.

There is no indication yet as to how soon the issue will be resolved.

9 things to try on Allure of the Seas

In:
15Aug2017

Royal Caribbean has designed Allure of the Seas with the word, "fun" in mind.  In short, there is a ton of activities and things to do on Allure of the Seas. From the spectacle of the AquaTheater shows to the challenge of the mini golf course, you will find no shortage of things to each day of the cruise.

We combed the list of things to do on Allure of the Seas, and came up with our list of nine cannot miss favorite things to try on Allure of the Seas.

Zip lining at sea

Allure of the Seas features its own zip line that is 9 decks above the Boardwalk neighborhood of the ship, and stretches 82 feet from start to finish.  Going for a ride on the zip line means not only a terrific vantage point all around you, but a great family-friendly thrill experience.

Passengers must be at least 52" tall to participate and weigh a maximum of 275 pound, also must at least weigh 75 pounds.

Guacamole from Sabor

The Sabor restaurant on Allure of the Seas serves up a lot of tasty Mexican cuisine, but at the top of the list has to be a bowl of custom ordered and freshly made guacamole.

The handmade guacamole put Sabor on the map when the first Sabor restaurant debuted on Navigator of the Seas in 2014. Since then, legions of Sabor fans have made reservations at Sabor specifically to enjoy this heavenly dish.

See Mamma Mia! Broadway musical

One of the most successful and beloved Broadway musicals, Mamma Mia!, is available for guests to see onboard Allure of the Seas.  Did we mention there is no additional cost to see the show?

Mamma Mia! features the songs of 70's band ABBA, and is featured on every Allure of the Seas sailing.  Mamma Mia! is the story of a girl getting married and wanting to meet her estranged father. Mamma Mia! played on Broadway for over 10 years.

Guests can pre-book reservations online prior to their cruise, or get tickets once onboard.  Ideally, try to get tickets before your cruise to ensure a smooth and effortless show experience onboard.

Hear the singer in the English Pub

Almost every evening, the English pub on Allure of the Seas is home to a talented singer who plays the kind of bar songs we have all come to enjoy over the years.

Located in the Royal Promenade, you should make an effort to stop by at least one evening to take in a set and sing along to songs you probably know the words to, while enjoying a beer or cocktail.  In fact, the pub is where you will find the widest selection of beers and liquors to choose from.

Meet Shrek (and his friends)

Royal Caribbean partners with DreamWorks Animation to bring to Allure of the Seas the stars of many popular animated films.

Characters from Madagascar, Shrek, How to Train Your Dragon and Kung Fu Panda are available to meet all guests on Allure of the Seas, with many meet opportunities throughout the cruise.  There is even a special DreamWorks character breakfast on one morning, where you can combine breakfast with seeing a lot of the characters in one spot.

Take a behind-the-scenes tour

Royal Caribbean offers an all access tour for guests to join, where they can peek behind the proverbial curtain and see how a ship as massive and impressive as Allure of the Seas functions.

Guests are escorted through a number of critical areas of the ship, including the galley, bridge and engine room.  It is a fun way to take a glimpse of what it takes to keep Allure of the Seas functioning, and even get those nagging questions you have always wondered about finally answered.

The All Access Tour is available to purchase through the Cruise Planner prior to the cruise.

Be sure to also look out for a complimentary tour of Central Park. The tour offers an interesting look at what it takes to have keep all of those plants and trees be so beautiful. The exact day and time will be listed in the Cruise Compass, onboard Allure of the Seas.

Enjoy a drink on the Rising Tide bar

There is something undeniably cool about a bar that moves between decks, and Allure of the Seas has a bar that does just that.

The Rising Tide Bar continuously moves between the Royal Promenade and Central Park, offering some great views while you enjoy your favorite cocktail. There's just something very cool about being on a bar that moves through the air and with a drink in hand, it's a great place to watch all those people that are watching you.

Have a Kummelweck sandwich

There is a lot of great food on Allure of the Seas, but a hidden gem has to be the roast beef sandwiches from Park Cafe.

These sandwiches are just amazing and no trip to Central Park is complete without one of these tasty (and complimentary) treats.

Go for a ride on the carousel

No cruise aboard Allure of the Seas is complete without a ride (or three) on the Carousel.  Regardless of age, guests of all ages can enjoy the classic nature of this attraction.

Located in the Boardwalk neighborhood, you will find a full-sized, traditional hand-crafted carousel that was specially designed for Royal Caribbean.

Be sure to bring your camera, because there are bound to be terrific photo opportunities and ride during the evening and day to get completely different experiences. Also, check out the carousel at night because like the fairs of the past, nighttime is when these rides really shine when they are all lit up.

Your thoughts

Have you been on Allure of the Seas?  What do you think is something that everyone should try onboard? Share your thoughts in the comments for the blog post!

New Royal Caribbean smartphone app spotted for use on Allure of the Seas

In:
12Aug2017

Browsing the iTunes App Store has revealed a new smartphone app that is only supported currently on Allure of the Seas.

The Royal Caribbean app was released on August 10, 2017 and might be part of the highly anticipated new smartphone app promised as part of a new digital strategy refresh.

The app description describes the new app as a new, official app for the cruise line, "The new, official Royal Caribbean mobile app gives our guests all the information they need to make the most of their cruises. We’re introducing it on Allure of the Seas®, and as we test and adjust this new app, we’ll gradually roll it out across our entire fleet."

The app is available on the iTunes App Store and Google Play Store.

The current version features include

  • Learn about the hundreds of activities, movies, and shows available onboard
  • Explore off-ship adventures in places like the Bahamas, St. Thomas, Cozumel, and more
  • Peruse complete restaurant menus and bar and lounge options
  • Plan a day of indulgence with our array of Vitality Spa offerings
  • Use deck plan illustrations to navigate the ship

Royal Caribbean has been hinting at a new app ever since Royal Caribbean CIO Michael Giresi mentioned it in an interview in January 2017. Since then, Royal Caribbean Cruises Ltd. Chairman and CEO Richard Fain has referenced it during earnings calls with analysts, but feature sets have not been divulged.

Dubbed internally as, "Project Excalibur," this new app will offer new ways for guests to have a simpler experience onboard.

"Starting over two years ago, we have found intuitive digital applications to make the guest experience simpler and more comfortable," Fain announced during the an earnings call earlier this year. "You'll be able to open the door to your room without pulling out a card or a key, request a beverage real-time from the comfort of your lounge chair, and get recommendations for your traveling companion based on their preferences."

"We take our guest vacation time seriously, and technology is a great enabler to improve the use of that."

Royal Caribbean breaks ground on new cruise terminal at PortMiami

In:
08Mar2017

Royal Caribbean and Miami-Dade County broke ground on the cruise line's brand new world-class cruise terminal, Terminal A at PortMiami.

The new terminal will be the new home of the just announced Symphony of the Seas, as well as sister ship Allure of the Seas.

Terminal A will be completed in October 2018 and be LEED certified and accommodate a 1,300-foot long ship. Terminal A will not be the only addition for Royal Caribbean this year, RCL has added a 20,000-square-foot Innovation Lab to its corporate headquarters. The Innovation Lab will continue to generate the design of Royal Caribbean’s industry-leading ships.

"This is an exciting collaboration with Miami-Dade County and PortMiami to create not just another cruise terminal but an iconic state-of-the-art facility," said Richard D. Fain, chairman and CEO for Royal Caribbean Cruises Ltd. "Terminal A reinforces our unwavering commitment to our hometown, the city where our company first started nearly 50 years ago."

Once the new cruise terminal is completed, it is anticipated that Royal Caribbean will generate at least 1.8 million travelers at PortMiami – representing no less than 30 percent of the port’s projected passenger traffic.

Royal Caribbean first announced its intentions to build this new cruise terminal in June 2016.

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