Royal Caribbean debuts a new website

In:
04 Mar 2015

Royal Caribbean debuted a brand new site redesign on its flagship site, royalcaribbean.com.

The new site look is a full-width layout that is a responsive design that adjusts its look conform to the screen resolution of your device.  

This is not the only site design Royal Caribbean has trotted out recently.  Royal Caribbean relaunched its blog with a new design and focus in January 2015.  Royal Caribbean also revamped its Cruise Planner software for guests to book shore excursions, dining reservations and more last year in coordination with Quantum of the Seas' launch.

Based on the Internet Archive Wayback machine, the previous site design has been in use for a number of years going back to late 2011.

Royal Caribbean selects ElevenOS for onboard internet access on all ships in the fleet

In:
10 Feb 2015

Royal Caribbean has selected ElevenOS as the guest Internet management platform for all the ships in the fleet.  ElevenOS' parent company Eleven has completed deployment of ElevenOS on all 22 ships at the end of 2014.

ElevenOS is used to manage all aspects of the onboard Internet service including custom branded portal pages, guest authentication, billing, and advanced reporting. With the help of ElevenOS, Royal Caribbean is able to deliver a faster, more reliable onboard connection and seamless online guest experience that works across multiple guest devices (phones, tablets, etc.)

ElevenOS also enables Royal Caribbean to offer tiered bandwidth options, so users can choose the level of service that meets their needs and budget.

"ElevenOS provides us the power and flexibility that we need in order to revolutionize Internet communications at sea for Royal Caribbean International guests,” commented Bill Martin, vice president and CIO for Royal Caribbean Cruises Ltd. "Only in the last year can cruise vacationers enjoy the fiber-like Internet connectivity that can only be found aboard select Royal Caribbean International ships, as well as more than 10 times faster speed than the industry across the fleet. ElevenOS helps us effectively manage a range of products, pricing, accounting, and reporting, which has helped us deliver a seamless and stress-free Internet communications solution for our guests on vacation.”

Quantum of the Seas sets broadcast record for IP TV channels in HD

In:
05 Jan 2015

Royal Caribbean's Quantum of the Seas has had a lot of firsts but not to be overlooked is the fact Royal Caribbean's newest ship has also set a benchmark in the broadcasting industry.

Royal Caribbean chose VSM by L-S-B Broadcast Technologies for all of the on-board digital broadcasting requirements of the ship, which is the first to feature 36 on-board IPTV-channels in HD, broadcasting from various locations on board.

Controlling all the broadcasts onboard Quantum of the Seas is the Broadcast Control Center.  This is where the incoming and outgoing signals are controlled, switched and processed. Signals stemming from 20 satellite receivers, from the event locations or self-produced footage are collected. Further control rooms are in use in the various event locations.

Ten to 15 of the IPTV channels will be reserved for self-produced content on-board the vessel and all audio, video and intercom signals are being distributed on the ship via a Riedel MediorNet network with 30 nodes – currently the biggest fixed MediorNet installation worldwide.

O3b Networks succesfully launches four more satellites to add additional support for Royal Caribbean cruise ships

In:
19 Dec 2014

O3b Networks launched four more satellites out of the Space Center in French Guiana that will provide more coverage of its super-fast internet to cruise ships like Royal Caribbean's.

The launch yesterday was a complete success and adds substantial capacity and performance to the O3b constellation that is already powering high-speed internet to select Royal Caribbean ships.

The new satellites will now go through a period of in-orbit testing before being fully integrated into the O3b network early in the new year.

The O3b system delivers fiber like performance, with throughput exceeding 1 Gbps per connection and latency comparable with terrestrial networks, but retains the flexibility and ubiquity of satellite. The company has now launched 8 satellites in 5 months, adding more than 80 Gbps of capacity and growing the fleet capacity to over 100 Gbps.

Royal Caribbean Blog Podcast Episode - Quantum of the Seas tech with Bill Martin

In:
26 Nov 2014

Listen to the Show

Royal Caribbean’s Quantum of the Seas has become a huge hit with cruisers, critics and everyone inbetween. And one of the people who has been at the forefront of what Royal Caribbean has been doing is Bill Martin, Royal Caribbean Chief Information Officer. Bill is back on the podcast again this week to discuss how technology on this new ship has been working and what’s next for Royal Caribbean.

Share with me your thoughts, questions and comments via...

On this episode:
Running time:

Royal Caribbean activates new high speed internet on Quantum of the Seas

In:
11 Nov 2014

Royal Caribbean's Quantum of the Seas will get her first taste of high speed internet tomorrow, when the brand new satellite internet service is put to the test.

The new service by O3b has gone live and Royal Caribbean is promising the ship will have more bandwidth “than all other cruise ships in the world put together.”

The first real test for the internet will come on November 12, when Quantum of the Seas takes her first cruise with the satellite service activated.  The two-night cruise will be a good test for how well it works.

“We are delighted to support the launch of the world’s first smart ship with Royal Caribbean,” said Simon Maher, VP Enterprise for O3b.

“Quantum of the Seas uses O3b’s maritime offering O3bMaritime to provide lightning fast download speeds and performance for both passengers and crew at one fourth the response time of traditional satellite systems.”

“O3bMaritime is the only satellite system capable of enabling cruise line guests and crew broadband services on par with onshore telecommunication standards.”

Royal Caribbean Blog Podcast Episode - Royal Caribbean tech with CIO Bill Martin

In:
29 Oct 2014

Listen to the Show

Royal Caribbean has been a market leader in how it has implemented technology aboard its cruise ships and with Quantum of the Seas already nicknamed the technology ship, I wanted to look back at Royal Caribbean’s history of tech innovation and who better than Royal Caribbean’s Chief Information Officer, Bill Martin. Bill has been working at Royal Caribbean for over 30 years and has had his hand in the direction of the company’s tech initiatives and shares with us an insightful look into tech on Royal Caribbean.

Share with me your thoughts, questions and comments via...

On this episode:
Running time:

Royal Caribbean Blog Podcast Episode - Quantum of the Seas Tech

In:
27 Aug 2014

Listen to the Show

We’re discussing the BIG news from Royal Caribbean this week all about the technology aboard Quantum of the Seas. It’s an impressive array of innovations and it’s kind of thing that could revolutionize how we cruise going forward. I want to talk about each new piece of tech coming onboard the ship and share how amazing Quantum of the Seas looks to be.

Share with me your thoughts, questions and comments via...

On this episode:
Running time:

Royal Caribbean creates virtual reality headsets for agents to explore Quantum of the Seas

In:
09 Jul 2014

Royal Caribbean is once again using technology to make business better for them.  This time, they have created wearable glasses to train agents on what its newest cruise ship, Quantum of the Seas will offer.

Travel Weekly is reporting Royal Caribbean partnered with Jason Bradbury, an expert in technology, to create a new video for agents which is built into a pair of glasses and shows them the facilities on board Quantum of the Seas as well as sister ship Anthem of the Seas.

Starting on July 10, Royal Caribbean sales teams will visit agents with the glasses to test out the glasses.

Subscribe to Technology