snowjunkie33 Posted April 17 Report Share Posted April 17 Does anyone know what would happen if you placed a bid on a Star Class cabin; won the bid, but also already prepaid for a drink package and some specialty restaurants. Would you get those dollars back since the costs would not be extra as a result of being in a star class cabin? Quote Link to comment Share on other sites More sharing options...
AshleyDillo Posted April 17 Report Share Posted April 17 Yes, you could either go on the Cruise Planner and cancel yourself if the upgrade happened before the Cruise Planner cutoff. Otherwise the Genie will get you refunded onboard. Neesa 1 Quote Link to comment Share on other sites More sharing options...
snowjunkie33 Posted April 17 Author Report Share Posted April 17 That's great. Thank you Ashley. Do you know if that refund will go back to the method of payment or will it be an OBC? Quote Link to comment Share on other sites More sharing options...
AshleyDillo Posted April 17 Report Share Posted April 17 If it's done onboard it is an OBC. If you don't spend it all then it gets refunded to your card that you used a check in for the cruise. Quote Link to comment Share on other sites More sharing options...
Sea Squirrel Posted April 17 Report Share Posted April 17 We had this exact thing happen. Royal up'd to Star the morning of sailing. Genie refunded back to the payment method we gave her. If I remember correctly, we did have to call to get our dining package refunded per the genie's instructions. Done in 5 min call and the refund came in about a week. But that was right at restart so things may have changed. Just for funsies, we had a lot of non-refundable obc from the the travel agency we used. The unused portion was refunded to the card attached to our account by the genie at final invoice. It was a great surprise. We've received this non-refundable credit cash refund twice since. YMMV. Quote Link to comment Share on other sites More sharing options...
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